
Central Florida Lincoln
Orlando, FL
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I had an appointment for an oil change on 10/21/22 at 8a. I was told by my advisor that my car would be done in the morning. I dropped my car off and didn’t hear back from them until I reached out around 2p. I was told by my advisor that my car would be done in the morning. I dropped my car off and didn’t hear back from them until I reached out around 2p. I was told that my car wouldn’t be done until 5p by the associate that I spoke with. Around 4p I got a call from my advisor that my car was ready, by then I had to pay for a ride back to the dealership due to how long the process took I had to make different arrangements. When I got to the dealership my car was still not ready. Needless to say they are horrible with communication, customer service and no matter when I come to this location it’s always an issue. I blame myself for thinking it would be different or issues would be corrected. It took 9 hours to get an oil change 8a-5p, I would hate to see how long it would take to do more serious maintenance! I will never return to this location, me being a over the road truck driver time is super important and they aren’t mindful of their customers time either! More
I have been getting service for my vehicles for 27 years. Good service and friendly staff. Nice waiting room with plenty of coffee and water to drink and a TV set.. Good service and friendly staff. Nice waiting room with plenty of coffee and water to drink and a TV set.. More
My sales and service experience at Central Florida Lincoln has always been excellent. I am now on my 5th Lincoln ... I highly recommend them Lincoln has always been excellent. I am now on my 5th Lincoln ... I highly recommend them More
Been going there for 7 years I've always had great service. The staff is always friendly. My only complaint are the TV monitors they hardly ever work or have anything ever interesting on them. Time to service. The staff is always friendly. My only complaint are the TV monitors they hardly ever work or have anything ever interesting on them. Time to update guys. But the best service of all where the mechanics they're the ones who do all the hard work and get all vehicles out on a timely manner. More