Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,296 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
A lot of issues that Marcus was great in helping to resolve. Spent much more time waiting at the dealer for resolution than anticipated resolve. Spent much more time waiting at the dealer for resolution than anticipated More
Very friendly staff, they helped me immediately, had an appointment available for the next day, and I only waited 30 minutes. appointment available for the next day, and I only waited 30 minutes. More
Great service as always. Always able to fit me in without an appointment, and great communication throughout. Always able to fit me in without an appointment, and great communication throughout. More
Service team was Great! Chris took good care of me and my Jeep, Marcus stepped in to keep me up to date during Chris days off. I will definitely bring my Jeep back here fo Chris took good care of me and my Jeep, Marcus stepped in to keep me up to date during Chris days off. I will definitely bring my Jeep back here for service. Thank you More
Great service , quality cards, best prices excellent customer service , knowledgeable sales man easy transaction quick transaction quick delivery…. customer service , knowledgeable sales man easy transaction quick transaction quick delivery…. More
Bob Parr did a great job. He was very kind in the way he explained everything so I understood, instead of making me feel like an idiot like experiences I’ve had getting my car He was very kind in the way he explained everything so I understood, instead of making me feel like an idiot like experiences I’ve had getting my car serviced. The service itself also took less time than I was expecting, which I appreciated. More
I will lead with it was a good experience with prompt attention when I dropped the car off and quick service. Very friendly staff when dropping the car off. The reason for the below average rating is bas attention when I dropped the car off and quick service. Very friendly staff when dropping the car off. The reason for the below average rating is based on the pickup experience. When I arrived, my service representative, Gio, wasn't around. I stood there for approximately 20 minutes thinking he may have just stepped away. No one offered to help me even though there were about 6 employees chit chatting to each other. I stuck my head in to ask one of the other service representatives about my rep. He told me "I needed to go look for him." That response was unprofessional and uncalled for in my opinion. I responded with "I need to go look for him?" He said "yes." At that moment, another service representative must have heard the conversation as he came over and asked me if he could assist, which he did, very professionally. I do not know the name of the service representative who acted so unprofessionally. If this is how customers are treated when picking up their vehicles, I would not recommend this service center. More