Central Florida Chrysler Jeep Dodge Ram - Service Center

Marcous was so friendly and helpful. He was patient with me in explaining the complications of my vehicle. What a gem he is! He was patient with me in explaining the complications of my vehicle. What a gem he is! More

I had a great experience dealing with Marcus and look forward to bringing my vehicle back to CFDJ. forward to bringing my vehicle back to CFDJ. More

I was very pleased with Eric. Although, they could not get the code to come up that I was getting, the service was excellent. Thank you for trying to help me get my issues resolve Although, they could not get the code to come up that I was getting, the service was excellent. Thank you for trying to help me get my issues resolved. More

Service was efficient. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. More

There is definitely room for improvement in communication. Although we provided a contact phone number when dropping off the vehicle, all updates were sent only via text, and it was extremely d communication. Although we provided a contact phone number when dropping off the vehicle, all updates were sent only via text, and it was extremely difficult to reach someone by phone for additional information. Additionally, when we picked up the vehicle, it had not been washed or detailed, and we were not given any instructions on where to find it in the lot. Clearer communication and attention to these details would greatly improve the overall service experience. More

Josh my swrvice advisor took care of my 2024 Ram 2500 for it's first oil change and tire rotation. Everything went smooth it's first oil change and tire rotation. Everything went smooth More

Check in was very fast was greeted when I first arrived. When my advisor arrived I told him about a problem he asked all the right questions and found the problem and added to the work order. He kept me upd When my advisor arrived I told him about a problem he asked all the right questions and found the problem and added to the work order. He kept me updated all throughout my stay. The work was done very fast and professional. More

A lot of issues that Marcus was great in helping to resolve. Spent much more time waiting at the dealer for resolution than anticipated resolve. Spent much more time waiting at the dealer for resolution than anticipated More

Keep up the excellent services that has been done on my car by jeep Chrysler car by jeep Chrysler More

Rude & unprofessional. Poor communication. Unwelcoming disposition. No understanding of EVs. Dismissive of my questions. Poor communication. Unwelcoming disposition. No understanding of EVs. Dismissive of my questions. More