Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,972 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,972 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Sort by
November 10, 2018
Don't Listen Had set up appointment online, when I arrived it took 15 minutes for someone to even ask if I'd been helped. Agent didn't even bother looking me up in Had set up appointment online, when I arrived it took 15 minutes for someone to even ask if I'd been helped. Agent didn't even bother looking me up in computer for appointment, had to list out everything I wanted done. Called dealership 4 hrs later to find status, it was done and sitting on line, but they were waiting for rep to test drive. I showed up an hour later, no one could find my service guy and was told to have a seat, waited 30 minutes till I just asked if another person could cash me out. After paying, I walk out to truck to find they still didn't rotate tires after alignment like I had asked to have done both in person and face-to-face. Over 5hrs for two software updates and a four wheel alignment, where I can see by readout was only adjusted on front. I'll drive 30 minutes next time for better service somewhere else. More
by Mgrainger
Verified CustomerEmployees Worked With
Worked with two, when dropping off, was one in the far right office when standing in pull up lanes outside services.
November 10, 2018
Great Customer Service and it was quick. Great customer service. Place was clean. Service advisor Ray Lopez went over everything needed and not upselling. Would definitely recommend to others Great customer service. Place was clean. Service advisor Ray Lopez went over everything needed and not upselling. Would definitely recommend to others. Great location. Fast Service More
by ozzies24
Employees Worked With
Ray Lopez
November 10, 2018
Great service Shawn was very friendly and did what he said he would. Took care of everything I ask for. I need work done on the car and I got done. Shawn was very friendly and did what he said he would. Took care of everything I ask for. I need work done on the car and I got done. More
by Tondale
Employees Worked With
November 09, 2018
Great experience!!! Incredible attention and service. Great experience. They knew how help me. The services was very fast and efficient. Everything was perfect. These guy Incredible attention and service. Great experience. They knew how help me. The services was very fast and efficient. Everything was perfect. These guys always help me with everything that I need! More
by caoloalbani
Employees Worked With
Fred Marcano, Richard Romero, Robert Alier
November 08, 2018
Journey alternator I wasn't happy to hear that my alternator went out in less than 2 years that I bought my new car, but was okay after Steve explained it to me. I'm sur I wasn't happy to hear that my alternator went out in less than 2 years that I bought my new car, but was okay after Steve explained it to me. I'm sure that I wasn't the easiest person to deal with. End result Steve did an awesome job and handled it in a timely manner. He knew my car wasn't going to be ready in time for me so he gave me a rental for the day. Thank you Steve for your assistance and making the process smooth. More
by prmother30
Employees Worked With
Steve Santiago
November 08, 2018
Very profesional Mr Steven and Mr Jacob they are the Best!!! Excellent customer service Mr Steven and Mr Jacob explain to me about it very Professional people like them is what we need especially went is somethi Excellent customer service Mr Steven and Mr Jacob explain to me about it very Professional people like them is what we need especially went is something wrong with your vehicle, giving you the best I really recommend this Profecional to my Family and every one ones again thank you so much!!! More
by Marlen0102
Employees Worked With
Jacob Perez, Steve Santiago
November 08, 2018
Recall and AC The customer service was excellent. The process was quick and easy and everything was disclosed to me. Fast service as well and very accommodating to The customer service was excellent. The process was quick and easy and everything was disclosed to me. Fast service as well and very accommodating to allow my fiancé to drop my car off. More
by hnhill
Employees Worked With
Richard Romero
November 08, 2018
Content with services. I began 2 months ago repairing a couple recalls. At that time the car received a quote for repairs. I decided to buy the part, then take for repairs. I began 2 months ago repairing a couple recalls. At that time the car received a quote for repairs. I decided to buy the part, then take for repairs. Richard helped me getting my car repair work done. He even personally went into the garage to make sure the service man started the repairs. Letting them know that I was waiting in the lobby. The repairs were completed in a timely manner. I am completely satisfied of the work. Thank you. More
by andrewarmstr6912
Employees Worked With
Richard Romero
November 07, 2018
It was a good experience Good pleasing polighet timely matter I was glad I didn't have to Waite to long l will come back again when I need something else done Good pleasing polighet timely matter I was glad I didn't have to Waite to long l will come back again when I need something else done More
by jswatson49
Employees Worked With
Ray Lopez
November 06, 2018
Professional service Was easy fast proffisional Saved me a lot of time Explained to me the issue Explained to me the warranty after the fix The waiting area is good Was easy fast proffisional Saved me a lot of time Explained to me the issue Explained to me the warranty after the fix The waiting area is good More
by Romany Aiad
Employees Worked With
Richard Romero
