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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
5,594 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,594 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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July 16, 2019
Ecellent Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. Graet sperient. I could not ask for more well done congratulations.!! I will go back for my service and.recomend all my friends any time thank you. More
by FelixT1957
Verified CustomerEmployees Worked With
Eli Lara
July 14, 2019
Great job Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpfu Good customer service and good detailed work they care about their work. The dealership was clean and neat. All the employees were friendly and helpful. More
by Jalun
Employees Worked With
July 14, 2019
Service on a recall part Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but wa Transmission broke and my Dodge Dart was stuck in drive. This was due to FCAs recall V34. Got the car towed to the dealership on Saturday night but was sad to find out the dealership was closed and the service center would be closed on Sunday(sigh). Monday morning I had to reach out to them. Was told the car could be fixed that day. Great. I told the service tech that I had to work until 7 and asked if I could pick it up after. He said yes he leaves at 7 and would leave the keys with sales. Sadly he did not follow through with this. I got to the dealership at 8 pm. Receptionist didn’t have the keys and told me to come back tomorrow.....I told her that was not an option and asked for a manager. A very kind gentlemen came out to meet me, asked me a few questions and returned with my keys. The car stalled twice on my way home. Both at red lights luckily...but this tells me they didn’t recharge the battery or test drive it after fixing the part. Sadly I had to pay the full amount for the transmission fix even though this was due to faulty parts. Wish the dealership had offered to reach out to FCA directly to take care of billing as now I have to wait 2 months for reimbursement. Not a great and not a horrible experience at CFCJD. More
by Catm
Employees Worked With
Receptionist , Eli Lara, John Maffei
July 13, 2019
Amazing Nothing to say, I wish all the dealers the same keep going the good work. Thank you to made me so happy when o came.. Nothing to say, I wish all the dealers the same keep going the good work. Thank you to made me so happy when o came.. More
by msdhahri
Employees Worked With
Teri Cornelius
July 12, 2019
Appointment meant nothing Our service was to replace a door lock mechanism that had been ordered several months before. No one ever called that it was in - I only found out whe Our service was to replace a door lock mechanism that had been ordered several months before. No one ever called that it was in - I only found out when I called. When we arrived for service, we were told that despite having an appointment there was a whole bunch of folks ahead of us and it would very likely take much longer than the 90 minutes I was told. What is the purpose of an appointment if you just take cars in order of arrival? To the service advisors credit, he did secure a loaner car for us. We were called maybe 2 hours later and asked if we wanted additional maintenance items done - we said no. Two more hours later, the advisor texted that the mechanic was having trouble opening the door -!sorry but that’s BS - I was manually unlocking the door for months. Several hours later I got notified that I could pick the car up - some 6 - 7 hours after drop off. More
by jmurphy269
Employees Worked With
July 11, 2019
Good service I did service a computer in my car issue . The guys from service did fix well .My car is running fine. Thank you . I did service a computer in my car issue . The guys from service did fix well .My car is running fine. Thank you . More
by BOBO0
Employees Worked With
Ha Nguyen
July 11, 2019
Excellent customer service and attention I was assisted by Ha nygyuen who was very courteous and professional. Helped make the process and wait go very smoothly and very helpful on getting my I was assisted by Ha nygyuen who was very courteous and professional. Helped make the process and wait go very smoothly and very helpful on getting my truck serviced and scheduled. More
by Moparguy
Employees Worked With
Eldar Guliev, Ha Nguyen
July 11, 2019
Quick and helpful I came to this service center after trying two other places to fix an electrical problem. I explained the problem to Shawn and he made sure the techni I came to this service center after trying two other places to fix an electrical problem. I explained the problem to Shawn and he made sure the technician got the information and had enough time to evaluate the problem effectively. Several other maintenance items were done as well. Shawn was professional and kept me updated. I plan to use this location for future services. More
by jeepgirl
Employees Worked With
July 11, 2019
Very helpful in servicing my car, made things easy for me Had some issues with my car and they were very helpful in diagnosing those, listing the top concerns first. My specific part needed was not there, the Had some issues with my car and they were very helpful in diagnosing those, listing the top concerns first. My specific part needed was not there, they ordered it for me and had my car finished and ready on the day they originally told me. Very impressed. Not a lot of places do that. More
by dodge2018
Employees Worked With
Robert Kidwell
July 10, 2019
Recap serviceii Had a recall on my car Jason service writer was more then helpful he helped me get some paint off of my car that I ran over Had a recall on my car Jason service writer was more then helpful he helped me get some paint off of my car that I ran over More
by robby0306
Employees Worked With
Justin Perry
