
Central City Toyota
Philadelphia, PA
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Now I'm a believer! I brought my 2013 Hyundai Sonata in for an oil change, I left with a 2016 Toyota Camry through Toyota's Vehicle Exchange Program! As I'm waiting f I brought my 2013 Hyundai Sonata in for an oil change, I left with a 2016 Toyota Camry through Toyota's Vehicle Exchange Program! As I'm waiting for my car to be serviced, Mr. Marvin Wilson, a Vehicle Exchange Specialist, chats with me about potential options to swap my 2013 Hyundai for a newer car. To be honest, I was very skeptical as a single woman there by myself, however I decided to just hear him out while I waited for my car, thinking it would not lead to anything. I couldn't be more wrong. Ever hear of the phrase "under promise, over deliver"? Perhaps you heard of it in the reverse, but Mr. Marvin completely over-delivered! Not only was he completely pleasant to work with, he carried himself with integrity. He made me feel completely comfortable with the process, explained every step of the way, and kept it real! After a few laughs, reviewing of numbers, 2 test drives, car facts and a smile later... Mr. Marvin presented me with my option... He was able to get me in a 2016 Toyota Camry, way less mileage than my 2013 Hyundai, baseline APR (far less interest than my first auto loan)....and want to know the best part? My monthly car payment was LOWERED! Look at God!! I know God placed Mr. Marvin in my path for a reason. I left with a better deal than my first car. My new car is fully loaded, leather seats, rear view camera...etc. How is this possible!? No gimmicks, no hidden charges, just a clean swap. Mr. Marvin even helped me transfer my belongings from my old car to my new one! I was offered a full detail on my new car and full gas tank (that goes a long way!) I felt like Mr. Marvin truly had my best interest and looked out for me as though I was his daughter. This description isn't enough to convey my profound thanks to Mr. Marvin for his hospitality and professionalism, and it certainly isn't enough to stress the fact that I would recommend anyone (yes including us single ladies who are scared to go to car dealers alone!) to work with Mr. Marvin. He is honest and will do his best to work within your parameters. For me, he offered for my payments to be the same, but delivered a lower monthly payment! I have Faith, but I did not so much in car dealers. Mr. Marvin has truly made me a believer. More
Happy customer This is our 3rd vehicle we have purchased from Central City with Rick Roy. He is always friendly, did not hover and was patient. He is knowledgeable This is our 3rd vehicle we have purchased from Central City with Rick Roy. He is always friendly, did not hover and was patient. He is knowledgeable of the vehicle he is selling. Thanks again Rick for another easy, painless car buying experience. More
CPO-Camry I am happy the way Ricky has treated us and entire central city Toyota. He is so far the best. Entire Central city Toyota will be the best in terms of I am happy the way Ricky has treated us and entire central city Toyota. He is so far the best. Entire Central city Toyota will be the best in terms of sales More
New vehicle search I was in a tight bond. I didn't have no money and my credit is a little below fair. I needed a vehicle in a certain price range suitable for my fami I was in a tight bond. I didn't have no money and my credit is a little below fair. I needed a vehicle in a certain price range suitable for my family and good on gas. Well, I left with a lower payments, newer vehicle than my previous, and a really great warranty. More
Great experience !!! Rick was very patient and understanding with me. He helped me find a car that suits me best. Being a college student who commutes , he helpe me find c Rick was very patient and understanding with me. He helped me find a car that suits me best. Being a college student who commutes , he helpe me find car that is reliable and also very affordable. Thanks again Rick ! Definitely will be back. More
Buying a new car I walked into Central City last Monday just to look around. I was expecting a high pressured salesman encounter. I was pleasantly surprised to meet I walked into Central City last Monday just to look around. I was expecting a high pressured salesman encounter. I was pleasantly surprised to meet Rick Roy who showed me what was available in my price range -- but he never pressured me to make a quick decision. I went back a week later, and again no pressure. We purchased a car to our liking and were pleased with the service. More
Overly Satisfied, Great Service Rick Roy was extremely helpful and Friendly. I was very pleased with his service. I have also recommended him to some friends and family looking to p Rick Roy was extremely helpful and Friendly. I was very pleased with his service. I have also recommended him to some friends and family looking to purchase a car More
Great service It's really nice business with Toyota, great service by the employees friendly and very nice to every one and thanks a lot to Ricky Roy It's really nice business with Toyota, great service by the employees friendly and very nice to every one and thanks a lot to Ricky Roy More
I'll never go anywhere else! Sales rep Marvin Wilson is a Godsend. He was very helpful and genuinely understood my situation. I have a 2014 corolla with affordable payments. Every Sales rep Marvin Wilson is a Godsend. He was very helpful and genuinely understood my situation. I have a 2014 corolla with affordable payments. Everyone there are very pleasant and caring. Ted from the finance department got me out of there in a timely fashion after I explained that I could not be late for work. All my paperwork was completed, I made it to work on time and did not have to come back. I've been doing business with Central City Toyota for years and I've never had a bad experience with them. More
Excellent customer service Kelsie answered my phone call when I first called to inquire about getting a vehicle to suit me. She was very polite and scheduled me for an appointme Kelsie answered my phone call when I first called to inquire about getting a vehicle to suit me. She was very polite and scheduled me for an appointment the same day. When I arrived to the dealership on public transportation the dealership was getting ready to close. I was welcomed at the door and directed to Kelsie. Kelsie greeted me and referred me to Rick to help me find a vehicle. Rick and Ted were very friendly, they were very patient, and took care in finding a good vehicle for me. They found a vehicle for me and completed the necessary paperwork in a timely manner. I am so happy with the vehicle I have and I had a wonderful experience! I am going to refer all my friends and family. Thank you! More