Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

I brought my car two times and they charged me 2100 to fix the electrical issue, which was fine. When i asked if that would fix everything and the car would be good they said this would completely fix th fix the electrical issue, which was fine. When i asked if that would fix everything and the car would be good they said this would completely fix the problem. I had them do all the work then a month later had to go back with electrical issues for the 3rd time. I was met with no sympathy for the issue not being fixed. I was told it would be another $3500-$4000 to fix and charged another $200 for diagnostics. I was also told that there was a “corrosion everywhere” when I said I wasn’t going to have the work done. Somehow I was told nothing about corrosion a month earlier. Hard to believe that this wasn’t seen and reported when fixing the initial electrical problems. They showed 0 sympathy for any mistakes made on their end and simply wanted to keep taking money for an issue that perhaps couldn’t be fully fixed. Very shady and disappointing! More

My appointment went very smoothly. The staff were all very attentive, kind, and friendly.. the service was fast The staff were all very attentive, kind, and friendly.. the service was fast More

I didn’t make an appointment with a nail in one of tyre. The engineer was promptly responsed and I am satisfied with service. The engineer was promptly responsed and I am satisfied with service. More

Dang Nguyen did a great job getting our caravan repaired and back to us. He checked in regularly and let me know the progress over the five weeks that the car was there. He did a great job caravan is grea and back to us. He checked in regularly and let me know the progress over the five weeks that the car was there. He did a great job caravan is great! More

Dang was great. Fast service and knew exactly what the problem was an fixed it Fast service and knew exactly what the problem was an fixed it More

Everyone at Central was friendly and nice to work with. Mr. Phap Tran was my salesman and when I asked if I could use my own financing, he said "of course"! I had just come from another (non-Dodge) dealer Mr. Phap Tran was my salesman and when I asked if I could use my own financing, he said "of course"! I had just come from another (non-Dodge) dealership who wouldn't allow me to use my own financing when I was looking at a Passport. More so, they were going to charge me $500 extra if I were to use my own financing. Needless-to-say, I didn't do business with them because of it. My experience at Central was just the opposite! I felt relaxed, I was treated with respect, and even when I met with their Finance Manager, Karl, he was very polite and easy to deal with. I would highly recommend this dealership to anyone because you'll feel welcome. That's not easy to say with the "bad wrap" most car sales people are accustom to hearing. More

Did not honor the deal we agreed upon that I have in writing. I had to follow up on a check that was owed to me. I was told I would see it in 2-3 weeks. At week 8, I emailed sales representative w writing. I had to follow up on a check that was owed to me. I was told I would see it in 2-3 weeks. At week 8, I emailed sales representative with no response. I resolved the issue by showing up at the dealership. More

Everyone I worked with was amazing and went out of their way to make the process so smooth. way to make the process so smooth. More

It's a great, dealer and they have a Friendly sealer especially Tony this is the second car I got from them, and there is nothing to complain about I love that dealer very much and they have very good d especially Tony this is the second car I got from them, and there is nothing to complain about I love that dealer very much and they have very good deals when you buy a car from them. More

Great service! This is a wonderful dealership in all ways. When you arrive for service you are greeted immediately. I chose to wait for my car and within minutes This is a wonderful dealership in all ways. When you arrive for service you are greeted immediately. I chose to wait for my car and within minutes received a text introducing my client rep and telling me to contact with any questions. I was informed when the car was done and it was very quick. Great!!! More