Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Norwood, MA
1,705 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Shawn was an excellent service agent. He communicated with me and provided timely updates. Overall, service was great. He communicated with me and provided timely updates. Overall, service was great. More
Good over al performance. Customer service is excellent. I would certainly recommend Central Motors to friends.. Customer service is excellent. I would certainly recommend Central Motors to friends.. More
Dang has been excellent with the service on my 2023 Wrangler and I have recommended him and Central to all my friends with Jeeps. Wrangler and I have recommended him and Central to all my friends with Jeeps. More
Amanda was great to work with on everything! She kept us updated throughout the service process She kept us updated throughout the service process More
Service was excellent (as always). My only complaint is that I had to wait about 45 minutes to get a rental car from dealer's "Enterprise" car rental desk. The Enterprise employee appe My only complaint is that I had to wait about 45 minutes to get a rental car from dealer's "Enterprise" car rental desk. The Enterprise employee appeared to be doing her best, was pleasant enough, but she was overwhelmed with what she was expected to do. They need to add a 2nd employee, and / or have more Jeep / Chrysler vehicles available for rental at the dealership. More
Sean was very accommodating and took into consideration that I had waited some time for my service to be completed. I appreciated the fact that he recognized the wait time and reflected the apology in the that I had waited some time for my service to be completed. I appreciated the fact that he recognized the wait time and reflected the apology in the cost of my routine service. More
Always treated with great courtesy and respect. A very special shout out to Colleen, as always A very special shout out to Colleen, as always More
Shawn, Nick, Dan and Parts, Thank you very much for the manner in which you provided service to my ride. Nick, Thank you for your initial "screwdriver" diagnosis, spot on and for empowering Shawn t the manner in which you provided service to my ride. Nick, Thank you for your initial "screwdriver" diagnosis, spot on and for empowering Shawn to set up my vehicle for service through the FCA Goodwill program and manage the process from start to successful completion. Dan, Thank you for having a reliable, clean and safe loaner ready when promised. Parts Department, Thank you for expediting the order for the MGU and related parts to make this repair work happen. I will always purchase my parts and accessories from your shop! Shawn, Thank you very much for maintaining a constant line of communication to provide me with updates throughout this service process for my ride. Thank you for suggesting that I call FCA Customer Care to explain my situation with the MGU to seek their support, for the goodwill discount and complimentary loaner/rental. You guys are First Class and I will always bring my ride to you for service! Regards, Larry More
Shawn was great - he was very helpful and made sure everything was done quickly and correctly. Thanks, Shawn. everything was done quickly and correctly. Thanks, Shawn. More