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Central Chevrolet - Service Center

West Springfield, MA

4.8
172 Reviews

172 Reviews of Central Chevrolet - Service Center

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May 23, 2020

Not impressed. Brought in for a oil change and tire rotation along with some recalls I needed addressed. They “claim” to do all these “checks” and what not over the entire vehicle and even give you a s More

by martin5513
Recommend Dealer
No
Employees Worked With
Joke of a shop
April 01, 2020

I had a difficult electrical problem on my 2018 Silverado that was intermittent and they had the patience to find the problem and correct it under warranty More

by Central
Recommend Dealer
Yes
Employees Worked With
Brian
March 18, 2020

I like that I went there and service was fast. The person who guide me seems to know what he was doing and was respectful. More

by Kali Castro
Recommend Dealer
Yes
Employees Worked With
Hispanic
March 07, 2020

Disappointed the cost of a simple oil change increased $25 probably the last time I will have work done there. I should not have a minimum word in a review More

by Tk
Recommend Dealer
No
Employees Worked With
Kevin
March 06, 2020

Excellent prices and overall great customer service. i was able to drop off my car and be out the door in less than 10 minutes More

by CTS 15
Recommend Dealer
Yes
Employees Worked With
Carla
March 04, 2020

Good place to buy a vehicle, I have purchased 2 trucks here over the past 10 years. Service department has not been good at all! More

by dansliwa62
Recommend Dealer
No
Employees Worked With
Dan
February 07, 2020

Fantastic service! Knowledgeable, fast, efficient and friendly. Great atmosphere! Comfortable waiting area with coffee and snacks. This is what I love about using family owned businesses... More

by davem519
Recommend Dealer
Yes
Employees Worked With
Carla Butterfield and Kathy Valentino
February 01, 2020

My dealership of choice. I always buy my Chevrolet's from Central Chevrolet and there is a reason for that. They always treat me well. I also make a point of taking my vehicle More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
February 01, 2020

Disappointing. It took 3 visits to figure out what was wrong with my truck. Paid diagnostic time twice. This is my 3rd vehicle purchased their. More

by Jrm
Recommend Dealer
No
Employees Worked With
Brian is service
January 28, 2020

I went to Central Chevrolet to get a new headlight for my 2019 Impala. Even though they did not have the part in stock, the service department was top notch and accomodated my schedule to replace the part a More

by Brian C
Recommend Dealer
Yes
Employees Worked With
Not Sure
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