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Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 379 reviews

March 13, 2023

Purchased a new vehicle and got a fair deal, Tim did a great job. After waiting two weeks, contacted them about the refund of the registration over payment that is common (not a large amout) and they rep More

by thomas.adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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May 26, 2026 -

Central Chevrolet responded

Thank you, Thomas Adams! We're really glad your vehicle purchase at Central Chevrolet went well overall, and we appreciate you taking the time to share your experience. We always strive for that full 5-star experience for every customer in West Springfield and beyond — if there's anything specific we could have done better, please don't hesitate to reach us at 413-781-3400. We'd love the chance to make it right and earn your full confidence next time!

March 09, 2023

Got a shuttle to work in the morning and by the time I got back everything was taken care of More

by Mikeysinferno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 26, 2026 -

Central Chevrolet responded

Wow, thank you Mikey! Reviews like this are exactly why we love what we do. The entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

March 06, 2023

Kathy V. at the Collision Center did an awesome job keeping me informed until repair was complete. What an incredible job the entire Collision Center crew did More

by LEES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kathy valentino
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Kathy took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

March 03, 2023

As usual the crew did an Awesome job on my pickup. I've never had a complaint about the service or workmanship at Central Chevrolet. More

by twostickmutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy and Dave
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May 26, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to Kathy and Dave — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every service experience is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

March 03, 2023

The dealership was very easy to work with when scheduling my service appointment. Service took less time than expected. More

by Brian C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gmachowski
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May 26, 2026 -

Central Chevrolet responded

Wow, thank you Brian C! Reviews like this are exactly why we love what we do. Jess and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

February 27, 2023

Fast , friendly service right from the time I walked in. Kept me up to speed with all progress and I was out of there in less time than expected. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep up from in the corner
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that our staff took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

February 25, 2023

Knowledgeable, courteous, super friendly and very patient. Working with Ryan through the process of picking a vehicle right to the purchase was my most pleasant vehicle purchase ever. Never felt pres More

by kevcow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Trease
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May 26, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to Ryan Trease — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every car-buying experience is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

February 25, 2023

Mike is an excellent salesman. He listens to what the customer wants. He is honest, friendly and doesn’t pressure you. A fantastic experience. More

by amy9494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Camerota
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May 26, 2026 -

Central Chevrolet responded

Wow, thank you Amy! Reviews like this are exactly why we love what we do. Michael Camerota and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

February 23, 2023

Everyone is very helpful and makes visiting this dealership a pleasure to do business with. More

by Silver2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Terri
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May 27, 2026 -

Central Chevrolet responded

Thank you for your kind words! We’re delighted to hear that everyone on our team is so helpful and that visiting our dealership is always a pleasure for you. Creating a welcoming, positive experience is something we strive for every day. We truly appreciate your support and look forward to seeing you again soon!

February 23, 2023

Fantastic service - I just love this place - very articulate would highly recommend to anyone considering bringing their vehicle for service More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 27, 2026 -

Central Chevrolet responded

Thank you for your enthusiastic feedback! We’re thrilled you received fantastic service and that you love coming to our dealership. It’s wonderful to know you found our team articulate and that you’d highly recommend us to others. Your support truly means a lot, and we look forward to taking care of your vehicle again in the future!

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