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Central Chevrolet
West Springfield, MA
353 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 353 reviews
February 12, 2013
On Dec 10, 2012 I visited Central Chevrolet to find a truck that was suitable for transporting horses. They did not have one in stock with my description but said if I gave my credit card they could find truck that was suitable for transporting horses. They did not have one in stock with my description but said if I gave my credit card they could find a truck and hold it for me. The next day they put a $500 charge on my card without my signature or permission. I didn't find out about the charge until I received my credit card statement. About 6 weeks later they found a vehicle. It had extremely light colored leather seats! I told them I need dark interior because I have a dirty job working on a farm with horses, dogs etc. The truck was not suitable for my business but they refused to refund the $500 they took from me. The Attorney General and Discover Card assisted in getting my money back. Do not go to Central Chevrolet! They are dishonest and don't care about the customer. Do yourself a favor and chose another dealer. More
by sr7665
Employees Worked With
Mike Ziter salesman
February 19, 2012
I was looking for a 2010 used chevy truck or new leftover on autotrader.com and found one at central chevrolet in w.springfield. I called and I told the sales person that I could not make it there before the on autotrader.com and found one at central chevrolet in w.springfield. I called and I told the sales person that I could not make it there before they closed on sunday so he said he would park the truck near the service area fence then proceded to give me wrong directions. I was not able to find the dealership that I drove and hour to find. I spoke to the sales department the following week and told them I would leave work early saturday and be there around 4:30pm knowing that they closed at 5:oopm or so they advertize there hours on saturday as open til 5:00 pm but when I arrived at 4:40pm, I got there just in time to watch all the sales staff walk out of the showroom, lock the showroom door, get in their vehicles and drive past me standing in their parking lot. I know that they saw me because I was wearing my work coat that happens to be lime green because I am A forman with the largest employer of union carpenters in the country. Most carpenters drive trucks as I do. I just though that I had to give my review and share my experience with Central Chevrolet of west Springfield Ma. to anyone that might be thinking of buying a vehicle from them. I was able to find a chevrolet dealer that was willing to stay open after hours for me and now I am driveing a new 2012 chevy silverado J Fuller Leominster Ma. More
by johnsls7
Employees Worked With
2
February 02, 2005
i went to inquire about purchasing a pre owned vehicle.i let the salesman roger know my credit wasn't up to par,,but!!i had cash he insisted on financing now they run my credit,and i owe a bank 103.00 dolla let the salesman roger know my credit wasn't up to par,,but!!i had cash he insisted on financing now they run my credit,and i owe a bank 103.00 dollars so obviously the credit part didnt go through..totally ignored the next day by roger westbrooks..so i call down there a gentleman talks to me says he'll look into it,takes my cell number says he'll call me.totally blows me off no call absolutely no courtesy to call me back.wow!!!talk about customer reps,huh!on top of that he doesnt even give me my registration from my old vehicle back,so now i have no registration in my van,i would assume thats my fault too..very very insulted,read these thank you letters in the lounge area,bet you they don't post this one,,burns me up,death in my family left me cash..and they ignore me completly.they will know who i am More
by agawamball
Employees Worked With
roger westbrooks
