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Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 379 reviews

December 26, 2022

This service trip was much better than the last one. I had an oil change and tire rotation, with engine and cabin air filters needing replacement. My Service Advisor Brian, did a fantastic job keeping m More

by tom k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 26, 2026 -

Central Chevrolet responded

Tom K, thank you for the great feedback! We're happy to hear that this service trip was better than the last one. We take every review seriously here at Central Chevrolet, and we're always looking for ways to deliver an even better experience. If anything fell short of a 5-star visit, please feel free to reach out to us directly — we're always here to help. We hope to see you back at our West Springfield dealership soon!

December 23, 2022

Quick and easy with any answers to our questions also good amount of interest in our needs with a new vehicle. More

by Elkaholic13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Gooddreau
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May 26, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re glad your visit was quick and easy and that all your questions were answered along the way. It’s wonderful to know that Bob Gooddreau took a genuine interest in your needs as you shopped for your new vehicle. At Central Chevrolet in West Springfield, we strive to make every customer feel heard and supported. We appreciate your trust and look forward to helping you again in the future!

December 23, 2022

The appointment was early got my truck in right away and we’re done before I knew it. thank you Central More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally
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May 26, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re glad we could get your truck in right away for your early appointment and have everything finished before you knew it. It’s always our goal to make service visits quick and convenient. We’ll be sure to pass your thanks along to Ally and the rest of the team. We appreciate your trust in Central Chevrolet in West Springfield and look forward to helping you again!

December 23, 2022

Great staff the service department is super my advisor Allie is great 👍 she keeps me informed on what is going on with my car More

by Billh2678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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May 27, 2026 -

Central Chevrolet responded

Bill, thank you for the great feedback! We're happy to hear that your advisor took the initiative to keep you informed throughout your visit. We take every review seriously here at Central Chevrolet, and we're always looking for ways to deliver an even better experience. If anything fell short of a 5-star visit, please feel free to reach out to us directly — we're always here to help. We hope to see you back at our West Springfield dealership soon!

December 23, 2022

We recently purchased our 2019 Chevrolet Silverado from the lease we held and worked with salesman Bobby G. to complete the transaction. Excellent customer service and a very smooth transition from Lesee t More

by rscormier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goodreau
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May 27, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re delighted you enjoyed excellent customer service and a smooth transition from lessee to owner on your 2019 Chevrolet Silverado. It’s wonderful to hear that Bobby G. was professional, knowledgeable, and personable throughout the process. Having customers like you in our community means a lot to us, and we’re proud to be your local dealership!

December 14, 2022

They are always outstanding, car is ready when they say, work is done correctly and they go out of their way with transportation for me. Not 5 stars, but 6! More

by stevecoffey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (?), my service advisor, Steve
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May 27, 2026 -

Central Chevrolet responded

Thank you for your glowing feedback! We’re thrilled to hear you consistently receive outstanding service, with your car ready on time and all work done right. It’s great to know our team goes the extra mile to help with transportation as well. Your “6-star” rating truly means the world to us—thank you for your continued trust and support!

December 12, 2022

It was a great service call. It was not that expensive and was very quick and easy More

by Mooringg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 27, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re glad to hear your service visit was great, affordable, and handled quickly and easily. Making the process smooth and stress-free for our customers is always our goal. We appreciate your trust and look forward to assisting you again in the future!

December 07, 2022

The service was great. It started when I was actually able to get an appointment…another dealer never returned my phone call. The representative I spoke with listened to me More

by MaryM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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May 27, 2026 -

Central Chevrolet responded

Thank you for your thoughtful feedback, Mary! We’re delighted to hear you received great service right from the start and that scheduling an appointment was easy. It’s wonderful that our representative listened to your concerns and kept you informed every step of the way. Our technicians take pride in their work, and we’re glad you felt like a priority throughout your visit. We appreciate your trust and look forward to serving you again!

November 29, 2022

Service was Great! New Tires and Brakes. Even Price matched for me. Kevin understood my needs! More

by GUYMONTONESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 27, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re happy to hear your service visit for new tires and brakes went so well, and that we could price match for you. It’s great to know Kevin understood your needs and made sure everything was taken care of. Your satisfaction is important to us, and we look forward to helping you with any future service needs!

November 27, 2022

Needed to have recall issue handled. I was able to get transportation to and from work. More

by Monamonalisa2000monisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 27, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to the service department. At Central Chevrolet in West Springfield, we work hard every day to make sure every service visit is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

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