Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
Contact Dealership
View Awards

675 Memorial Ave

West Springfield, MA

01089

Directions

By Type

Showing 379 reviews

January 23, 2023

Great job done quick. Very expensive for job done compared to local on line quotes More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 27, 2026 -

Central Chevrolet responded

John, thank you for the great feedback! We're happy to hear that your service visit was quick. We take every review seriously here at Central Chevrolet, and we're always looking for ways to deliver an even better experience. If anything fell short of a 5-star visit, please feel free to reach out to us directly — we're always here to help. We hope to see you back at our West Springfield dealership soon!

January 11, 2023

Just had a lof done. Service tech was very pleasant and helpful. Will come again. More

by Clynn144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 27, 2026 -

Central Chevrolet responded

Thanks so much for the 4-star review — we appreciate you sharing your experience with us! Our team at Central Chevrolet in West Springfield works hard to make every visit a great one, and your feedback helps us get even better. We'd love to turn that 4 into a 5 on your next visit. Feel free to ask to give us a call at 413-781-3400 if there's anything we can do for you!

January 11, 2023

Always professional and helpful in each department. Staff are never pushy or rude. My third vehicle that over purchased from Central Chevrolet. Ed O’grady is always professional and helpful. Hey be b More

by joseph.moylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
We O’grady and Ryan
Report | Print
May 27, 2026 -

Central Chevrolet responded

Thank you so much, Joseph! We're thrilled to hear that O’grady and Ryan took great care of you during your sales visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

January 11, 2023

The hospitality was great. Comfortable chairs, morning paper and free coffee. Staff keeping me informed of where they were in the status of my vehicle. Excellent service. More

by Lrbb1423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian 1667
Report | Print
May 27, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re happy you enjoyed the hospitality, from the comfortable chairs and morning paper to the free coffee. It’s great to know our staff kept you well informed about your vehicle’s status, making for an excellent service experience. Your comfort and satisfaction are always our top priorities, and we look forward to welcoming you again soon!

January 10, 2023

Everyone we dealt with was professional and polite. It was a great experience overall and I would use Central again for a Chevy purchase. More

by stetsga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Montone, Pierre Beauchamp, Melissa Losito
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re delighted to hear that everyone you worked with was professional and polite, and that your overall experience was a great one. We’ll be sure to pass along your kind words to Guy Montone, Pierre Beauchamp, and Melissa Losito. Your willingness to return to Central Chevrolet in West Springfield for your next Chevy purchase means a lot to us. Thank you for your trust and recommendation!

January 09, 2023

They told me exactly what was wrong, and what needed to be fixed and they had it done the same day More

by Sparkey575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re glad our team communicated clearly about the repairs needed and was able to complete everything the same day. At Central Chevrolet in West Springfield, we believe in keeping our customers informed and making the service process as smooth as possible. We appreciate your trust and recommendation, and we look forward to helping you again whenever you need us!

January 06, 2023

Great service from Myles Sattler. Was very attentive to our concerns. This was our second rental from Myles he did a great job and would recommend him to anyone. More

by dandirico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles a 10
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re thrilled to hear that you received great service from Myles Sattler and that he was so attentive to your concerns. It’s wonderful to know this was your second experience working with Myles and that you would recommend him to others. At Central Chevrolet in West Springfield, we’re proud to have team members like Myles who go above and beyond for our customers. Thank you for your trust and recommendation—we look forward to assisting you again!

January 05, 2023

Always very helpful. Everyone there is always attentive to your needs. Always my ho to place when i need a new vehicle. More

by Haku
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Montone
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your kind words and continued loyalty! We’re delighted to hear that our team is always very helpful and attentive to your needs. It means so much to us that Central Chevrolet in West Springfield is your go-to place when you need a new vehicle. We’ll be sure to share your feedback with Guy Montone and the rest of our team. Your trust and recommendation are truly appreciated, and we look forward to assisting you again in the future!

January 03, 2023

GREAT SERVICE. TIMELY COMPLETION AND FAIR ESTIMATE. WOULD DO BUSINESS AGAIN. WE USED ANOTHER CHEVY DEALER IN THE AREA AND WERE NOT HAPPY WITH THEIR SERVICE. WILL DE More

by AJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you so much for your feedback! We’re glad you received great service, a fair estimate, and that your repairs were completed in a timely manner. It means a lot that you chose Central Chevrolet in West Springfield after trying another dealership and that you plan to return to us in the future. We’ll make sure to share your kind words with Kevin and the rest of the team. Your trust and recommendation are truly appreciated!

December 26, 2022

Everyone was very professional and knowledgeable. Also, pleasant to work with. Comfortable and good experience. Joe was very helpful. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Healey
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re so pleased to hear that everyone you worked with was professional, knowledgeable, and pleasant, creating a comfortable and positive experience for you. We’re glad that Joe Healey was especially helpful throughout your new Chevrolet purchase. At Central Chevrolet in West Springfield, our goal is to make every step of the process seamless and enjoyable. We truly appreciate your trust and recommendation!

1
...
11
12
13
...
38