Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.7
379 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
Contact Dealership
View Awards

675 Memorial Ave

West Springfield, MA

01089

Directions

By Type

Showing 379 reviews

February 08, 2023

Alexandra was very friendly and kept me informed on how long my oil change/tire rotation/multipoint inspection would take, as well as asking if I wanted to also have my air filter replaced as recommended b More

by Linda
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Report | Print
May 26, 2026 -

Central Chevrolet responded

Linda, thank you for the kind words! We'll be sure to pass your compliments along to Alexandra — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every oil change, tire rotation, and multipoint inspection is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

February 04, 2023

Very Friendly and courteous. Great team to work with. No high pressure and even the sales manager is friendly and accommodating. They have a very good customer relations approach More

by b_wood3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goodreau (Great at his job!) Melissa Losito (Over the top helpful!)
Report | Print
May 26, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Bob G., Melissa L., and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

February 04, 2023

My recent vehicle purchase/lease was my 4th at Central. I keep coming back for both a a good experience with the sales and service depts. They are the best. More

by sparhawk_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Healy
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you so much for your continued loyalty and for choosing Central Chevrolet in West Springfield for your fourth vehicle! We’re honored to know that both our sales and service departments have provided consistently good experiences, and that you consider us the best. We’ll be sure to share your kind words with Joe Healy and the rest of our team. Your trust and support mean a lot to us, and we look forward to helping you with all your automotive needs in the future!

February 03, 2023

It is a pleasure to deal with a competent comprehensive, efficient , timely and friendly dealership.Received service to completion. Plenty of communication and direction. Kudos. More

by MFG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your thoughtful feedback! We’re delighted to hear that your experience with our dealership was competent, comprehensive, efficient, timely, and friendly. It’s wonderful to know you received consistent communication and guidance throughout your visit, and that your service was completed to your satisfaction. We’ll be sure to pass along your kudos to Kevin and the rest of our team at Central Chevrolet in West Springfield. Your recommendation means a lot, and we look forward to assisting you again in the future!

February 02, 2023

Tim, Ed, Melissa and Liz went above and beyond to make this a smooth purchase. Exceptional service all the way around. More

by Jguertin413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Ed, Melissa, Liz
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you so much for sharing your experience! We’re thrilled to hear that Tim, Ed, Melissa, and Liz went above and beyond to make your purchase seamless. Providing exceptional service from start to finish is something we strive for every day at Central Chevrolet in West Springfield. We truly appreciate your recommendation and look forward to helping you with all your automotive needs in the future!

February 01, 2023

They r always professional and very helpful. I trust them. Excellent customer service and honest More

by grusso123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you for your thoughtful feedback! We’re so pleased to hear that you always find our team professional and very helpful, and that you trust us to take care of your vehicle. Providing excellent customer service with honesty and integrity is our top priority at Central Chevrolet in West Springfield. We’ll be sure to share your kind words with Brian and the rest of our team. Your trust means a lot to us, and we look forward to assisting you again whenever you need us!

January 28, 2023

The service dept is very good. They are unbelievable nice . They kept me informed every step of the way More

by gany1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Report | Print
May 27, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to Allie — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every service visit is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

January 28, 2023

so far i have noting but good to say about central chevroletKevin service was good,tech was also good More

by dcharb7895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
Report | Print
May 27, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Kevin and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

January 27, 2023

We have purchased 7 vehicles from Central Chevrolet in the past 9 years and the costumer service is the best. The dealership is like a family to us and we always enjoy stopping by and visiting… Guy, Ed, More

by destino111509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy montone
Report | Print
May 27, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Guy Montone took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

January 27, 2023

Very easy to buy a car. No pressure buying a car. Will highly recommend friends to go there. More

by Mike1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Camerota, Melissa in purchasing
Report | Print
May 27, 2026 -

Central Chevrolet responded

Mike, thank you for the kind words! We'll be sure to pass your compliments along to Mike and Melissa — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every car-buying experience is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

1
...
10
11
12
...
38