Central Avenue Chrysler Jeep Dodge Ram | Page 5

STAY AWAY! This place is the reason car dealerships have a bad name. An absolute joke. If zero stars were an option, they would get none. Get a text from their internet person Michelle, awesome conversati a bad name. An absolute joke. If zero stars were an option, they would get none. Get a text from their internet person Michelle, awesome conversation. Says they have on the lot the Jeep I want. I say great. Sends me link to car with price reflecting current national rebates. Says better to negotiate final price in person. Go to dealer a couple hours later. Test drive car like it. Say what are FINAL numbers. Their finance guy comes over, decent guy, but car guy. Gives me the song and dance about interest rates and warranty's and says I'll call you tomorrow with numbers? Sounds good to me I said Finance guy leaves, sales guy Leif, says "so what is stopping you from buying tonight? I said, "Ummmmm, you haven't given me numbers?" He says wait a minute. Comes back and says this is the price of the car...I said ok, but that's the sticker price, what's the final price with National and other rebates, including the national employee price currently being offered and which was cited in the quote I got from their internet person and what's posted on their website...he leans back in his chair and yells over the "manager" and says "are we offering employee pricing on this?" Guy yells back, No! I said what? You didn't tell me that when we spoke before. His response "you didn't ask" I said your internet person said it was x price and you are saying it's 6k more, sticker??? He says, well, "it's one of a kind!" (Which it's not) I said thanks for wasting my time and walked out. The moron said, "at least you got to test drive it"' I turned around and said "I could have done that at any dealership. On way back I send him a link to the price quote I got from their internet person earlier in the day AND THE LINK TO THEIR WEBSITE which has the same price! He says, "my manger told you our price." I said you guys are a joke. His response "let me check with gm tomorrow". My response "don't bother" Total sleeze. Filthy, dirty dealership. Dishonest sales approach. Service guys working on their own cars in service area as it was post close. Very odd. Not professional. STAY AWAY. It's disgusting and the team there are typical car dealer slime xxxxx!!!! More

Marco Varrenti is a Role Model Service Advisor.He Marco Varrenti is a Role Model Service Advisor. He informs the customer regarding the progress made by the Ace Mechanics and gives viable options whe Marco Varrenti is a Role Model Service Advisor. He informs the customer regarding the progress made by the Ace Mechanics and gives viable options where appropriate and interfaces with Margie and Sano, professional cashiers. He has an excellent public relations manner and is a strong asset for Central Avenue Chrysler Jeep, Dodge, Ram. Arlene Seguine. 11/21/20 More

In July 2020 (in the time of COVID) I purchased my second car from CACJDR. Mo and Nosh were incredibly helpful and did their best to put me in a Jeep I could avoid with minimal revolving credit. THEY WORK MI car from CACJDR. Mo and Nosh were incredibly helpful and did their best to put me in a Jeep I could avoid with minimal revolving credit. THEY WORK MIRACLES! No gimmicks, super helpful and honest. There was a manufacturing issue with my battery in October 2020 (still in the time of COVID) and Marco and his team hooked me up with repairs without any stress. The service crew is always amazing, fair, and top notch. It pays to pay a little more for reliable and quality service. Thanks Marco, Mo, Nosh and the entire family over at the dealership! You all rock!!! More

Leased my Dodge their. Good deal, Smooth transition with two guys who really care and got me what I wanted (Leif and Neil). Highly recommended! two guys who really care and got me what I wanted (Leif and Neil). Highly recommended! More

Excellent customer service Went there for an inspection and oil change last Saturday for my Jeep Liberty. From start to finish, it was very smooth and quick. Worked with Umar Kh Went there for an inspection and oil change last Saturday for my Jeep Liberty. From start to finish, it was very smooth and quick. Worked with Umar Khan who was very nice and efficient. Great experience, thank you. I will come back again. More

Great customer service Thanks to Neal for getting the me the deal i wanted with the options i wanted. I worked with them before on a previous lease and received exceptional Thanks to Neal for getting the me the deal i wanted with the options i wanted. I worked with them before on a previous lease and received exceptional service. Also i had a time constraint for picking up the car and they came through! In and out in an hour! Brian R. More

I will NEVER go back to Central Ave Jeep! GM does not care I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s b I had always DREAMED of owning a Jeep and between the vehicle & treatment by Chrysler Jeep Dodge Ram in Yonkers, NY, management & Service Dept, it’s been a NIGHTMARE. I bought ‘19 #Jeep Cherokee in Aug. ‘18 from Central Avenue Jeep & it’s been 1 disappointment after another. Despite updates, UConnect failed several times. Happened to many others. Failed again last night and now I have no sound system in my Jeep that is less than 1 year old. I owned another brand for 30 yrs. If I could, I’d return for refund. * It's worth noting that at the time of this review their DealerRater rating is 3.9 out of 5 * That is much lower than many other similar dealers in the area, who have 4.9 ratings, so I am not the only one who feels this way. There have been many issues with Central Ave Jeep, as follows. - The service dept treated me AWFULLY - GM Jimmy Ingenito did NOT care about my issues. - GM Jimmy Ingenito told me Central Ave Jeep was “not perfect,” but did NOTHING to resolve. - Loaner car filthier each time (NEVER cleaned!) w/ sticky steering wheel; food, plastic forks & knives, kids toys & GARBAGE! - Service Mgr did NOT return my calls - Omar in service dept treated me like garbage & like the service dept was doing me a favor by servicing my car. * After posting a similar review on Central Avenue Chrysler Jeep Dodge Ram's Facebook Page & tweeting at them, GM Jimmy Ingenito called me, which was strange. When I was standing right in front of him, and talking to him face to face, he just shrugged and did nothing to resolve my issues as noted above. * I missed GM Jimmy Ingenito's call & called him back. * GM Jimmy Ingenito did NOT return my call After several terrible & stressful service visits, I decided there was NO reason to go back, EVER. There are too many other better options around that understand how to treat someone like a valued customer. More

Great Experience!!! I want to thank everyone who made my experience with leasing my Cherokee such a pleasure. I never went to the dealership everything was done via phone I want to thank everyone who made my experience with leasing my Cherokee such a pleasure. I never went to the dealership everything was done via phone and Fed Ex. I have never had an easier purchase and will continue to do business with Central Ave. Jeep. I will refer this dealership to friends and family. Thank you.. More

When I got the car I purchased insurance for my rims when I called the guy who did the paper to get the insurance information he aggressively questioned me about why I wanted it and eventually it led to a ar I called the guy who did the paper to get the insurance information he aggressively questioned me about why I wanted it and eventually it led to a argument over the phone he never gave me the information and when I went there in person he wasn't there Im not a complicated person so I let it go everyone else at the dealership except him was nice and professional. The girl Felicia did a great job helping me. More

Exceptional Service! Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were hone Jim and Orlando were awesome to deal with. After shopping around in NJ we decided to go the NY route and am so happy we did. Jim and Orlando were honest, accommodating and gave my husband and I exceptional advice and service. We purchased a Jeep Wrangler Unlimited Sahara North Edition and we love it! Thank you Jim and Orlando! More