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Central Avenue Chrysler Jeep Dodge Ram
Yonkers, NY
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 292 reviews
September 25, 2006
My 2000 Jeep Cherokee was leaking radiator fluid so I decided to have it checked out. Just making an appointment was a hassel, it took over 10 minutes to get someone on the phone. I dropped it off Mo decided to have it checked out. Just making an appointment was a hassel, it took over 10 minutes to get someone on the phone. I dropped it off Monday morning. About 2 pm I decided to call and see what the status was, after going thru another phone xxxx I was told that no one had a chance to look at it and they would like me to leave it another day. Not that I had much choice, but I agreed. The next day I again called the dealership to see what the status was on the vehicle, unfortunately the person working on the vehicle was out to lunch and would not return until later. I kindly asked them to call me with the status once he/she returned from lunch. They agreed. Five o'clock rolled around and I had not heard anything so I tried to call. I was unable to get anyone on the phone and so I was reserved to the fact that I would be without my car another day. I called the next morning and was told someone was working on it now and should know something soon. Hours later I still hadn't recieved a call. So I decided to leave work a little early and check on my vehicle. I found it sitting quietly in their parking lot. I went inside to inquire and they told me that it had not been fixed yet and they aske me if I could leave it another day. At this point I simply asked for my keys and decided to go somewhere else. Rather than be apologetic for their handling of the matter they were very rude and course while I tried to take the high road with this bunch of idiots and simply leave and voice my opinion here. I encourage all to stay away from this dealership at all costs. A good mechanic is truly hard to find. More
by alexq35
April 14, 2005
Worst buying experience EVER! Agreed on a trade in Worst buying experience EVER! <br><br>Agreed on a trade in price, when lease documents were done the price was $500 less than agreed. When pointed out Worst buying experience EVER! <br><br>Agreed on a trade in price, when lease documents were done the price was $500 less than agreed. When pointed out sales manager got angry, changed the lease by adding the $500 back to the trade-in and then increased Miscellanous charges by $500 so the total lease never changed. When called on it, he got very angry, yelled at me in front of my kids. <br><br>Horrid customer experience, horrid place. <br> More
by amat
Employees Worked With
Roz King
