Central Ave Nissan

Friendly staff that is willing to work with you. Satisfied with my overall experience. Samantha was great. Satisfied with my overall experience. Samantha was great. More

My experience with this dealership has likely surpassed any I’ve dealt with prior. Every staff member from each the sales, finance and service department, presented as professional, kind and respectful. De any I’ve dealt with prior. Every staff member from each the sales, finance and service department, presented as professional, kind and respectful. Denise, “The Car Lady”, checked in regularly until she found a vehicle that perfectly fit our parameters. The manager, Ary, went above and beyond to address all of our issues & concerns, she’s great. Highly recommended. More

Nissan is good and they took good care of my car and are good to me good to me More

To whom it may concern, I recently experienced a situation from June 24, 2024 at Nissian in Yonkers. My wife and I were interested in a Rogue but unfortunately due to circumstances for now we decide situation from June 24, 2024 at Nissian in Yonkers. My wife and I were interested in a Rogue but unfortunately due to circumstances for now we decided to wait and ask for our $500 cash deposit return after speaking with sales and the General Maneger. I had tried to complain in private and then to Consumer afairs division and I have not heard back from anyone. I felt the manager should have done the right thing to return our money. These kind of people need to be stopped in their tracks, and to ensure they are held accoutable for their actions. Finding out, in New York consumers generally don't have the right to cancel a car contract and receive a refund of their deposit. Unless the dealer doesn't post their refund policy. However, there are some exceptions. If the dealer helps arrange financing and the vehicle hasn't been picked up, the buyer can cancel before signing the finance agrement and receive a full refund. This is beyond ridiculous, how dishonest they are!!! So disapointed with Nissian😕😡 I have been a regular customer for so many years since 1989 and I never have had a problem such as this. Gregory . We called Nissan corporation and they told us the dealer should solve it . We are going to BBB and also we are looking for the tv help news to help us until we receive out money back . More

WORST DEALERSHIP! SHADY DEALERS ! NON - TRANASPARENT ! [ Not eligible even for 1 star ] I purchased Pre-Owned Nissan Rogue of 2020 year from this dealership and not SHADY DEALERS ! NON - TRANASPARENT ! [ Not eligible even for 1 star ] I purchased Pre-Owned Nissan Rogue of 2020 year from this dealership and not even one thing is transparent. It was certified pre owned car saying all the inspection done according to NY standards but when I went to my first service(driven only 4000 miles) at other Nissan dealership, they said all the tires need to be replaced as the treads are completely gone and at level 2 and 3. When I purchased the car, the sales person - Nick Gonzalez promised me that atleast 50000 miles life left for the tires as they are almost new and as per inspection report - the tread level is at 7. How come the tread level changed from 7 to 2 within just 4000 miles? Either the tires have been changed after the inspection is done and replaced with some cheap/junk tires and then sold the car to me. When i checked with Nick's Manager - Jose Daboin, he keep on saying that "when you took the car, the car is certified and inspected according to the NY standards and we cant do anything about it". He is so reckless and also not even listening to the concern. Apart from this - they have also included some shady charges like how the other customers were cheated - including certification charges $2499 which they haven't specified anywhere in the website, I took the maintenance plan - for that they charged another shady charge like AMO - $750. They keep advertise some $500 off if we purchase the vehicle which they will never give. They keep lower prices in the website to lure the customers to walk into the store and then trick/cheat them with all these hidden charges. When i went to other Nissan dealership at my location for the first service, they said you got cheap tires and also suggested me to file a complaint against these dealership because they are not convinced regarding the tread level change that drastically within 4 months. Request: NEVER PURCHASE PRE-OWNED CARS FROM THIS DEALERSHIP AND GET CHEATED LIKE ME. More

A pleasure to deal with the Director and the service advisors very knowledgeable and extremely helpful a pleasant experience with great service advisors very knowledgeable and extremely helpful a pleasant experience with great service More

Ga - this dealership does not value there customers - in April of 2023 i bought shocks for my Nissan armada - off the website they use PayPal as there financial service the shock came up to 1003$ when I arr April of 2023 i bought shocks for my Nissan armada - off the website they use PayPal as there financial service the shock came up to 1003$ when I arrived at the dealership the shocks was missing pieces so I never took possession of the items and was promised a full refund - fast forward a month without getting the refund I came back to the same dealership and bought a brand new 2022 Nissan armada platinum - not thinking about a 1000$ dollars another months goes by and I realize I haven’t received my refund so I start making calls to the dealership first they say talk to PayPal which is the financial institution the dealership uses when you purchase items -finally I contact my financially institution and they say there hand or tied on this matter - there’s been a lot of back and forth on this matter over the past few months until I got the better business bureau involved and we are trying to work threw the matter every other day pay pal gives me briefings on the current status of the situation and - the money was returned to dealership but for some reason the dealership is saying call back tomorrow the person you need to talk to is not available and this has been going on for days now it’s currently 9/29/2023 and a 1003$ has not been refunded since 4/2023 this is ridiculous- I advise anyone out there don’t buy parts from this dealership use another location this is know way to treat a customer who I myself bought a 70000$ car from them in 5/2023 and my son bought a 20000$ car from them 12/2023 . PayPal is there financial institution I have email stating what went wrong with the refund and when the money was returned to the dealership and why from pay pal and the dealership comptroller will not respond … More

My car was brought in 9/8 for known issue with it. 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel 3rd visit for issue, I was told by Nissan corporate to bring it back in one more time. No updated all day, I reach out at 4pm and was told by Daniel if I could leave it they are waiting for answer from Nissan and will update me by 10 am 9/9. I said sure but I need car or loaner by 9/9 12 pm I have appointments. Well 10 came and send , I reached out 11 and Daniel off today, how surprising. Was told by Robert the manager my car is on test drive w tech, I said I need it by 12 regardless, he says I’ll get back to you. Soooooo, I check Nissan app and my car is parked, locked at dealership when I was told it was on a test drive. Ok, I’m getting ready to call Uber and get car , check app again, hour later and now car is in motion. Ok, maybe test drive?? I hold off on Uber. Check app again, vehicle is now parked and locked in not the best part of town. Hmmmm, 45 minutes go by, still parked and locked. Call Nissan , speak to Robert , ask why my vehicle is parked for 45 minutes in the area that it is. Slow to respond , I tell him I’m coming to get car whether it’s fixed or not. His response , come and get it. My response, it’s at dealership although app says it’s not? His response , it’s here. I check app, still at location it’s been telling me. His response, app is wrong. Ok I’m coming, within 2 minutes after conversation now my car is unlocked and in motion towards dealer again. But the app is wrong, xxxxxxxxx!!!unfortunately I got to dealer after car was already there. Go in , he doesn’t even come out of office. Carlos gets car for me, no paperwork stating anything was done for day and half they had it. 3rd day not at work because car tied up. Get home, park car, check app as soon as I close and lock. Tells me it’s at my house. Robert you’re a liar , I will never go back to this dealer and am posting this experience everywhere I can. If I could give zero stars I would!!!! More

I REALLY wish i read these reviews before bringing my car into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you into this Nissan dealership. They are super shady and untrustworthy. They will look for ways to not honor your car warranty and then overcharge you. Plus they add a 3% fee for using a credit card, which is ridiculous when you consider how much car repairs cost. More

Would have given 0 star if I could have. Drove over one hour for appointment I set the day before. After four calls, and many emails to confirm my appointment, when I arrived there the mana Drove over one hour for appointment I set the day before. After four calls, and many emails to confirm my appointment, when I arrived there the manager Ary, who I was to meet was off. The other manager had no clue of what car I was talking about. And I later found out they sold the car, I was suppose to be purchasing . Don't waste your time, this is a terrible dealership. The left hand doesn't know what the right hand is doing at this place. Please adhere to my warning flee, and go elsewhere! More