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Central Auto Group - Service Center

Plainfield, CT

3.8
93 Reviews

93 Reviews of Central Auto Group - Service Center

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March 15, 2018

Stopped after hours for help I stopped after 6 pm at Central Volkswagen and meet the sales manager Jeff Brown, My 2017 Jetta which I bought when I lived RI had a problem the phone More

by sandra2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
December 02, 2017

Oil Change Available opening in a reasonable amount of time. At the appointment time, immediate service. Not hanging around for too long of a time. Quick service More

by Moonrise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Hebert
November 22, 2017

Service department, beware. Leased a car from central auto group. Initially it started out wonderfully but quickly the relationship soured. I swept it under the rug until i went More

by Efresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donald Rand
Nov 22, 2017 -

Central Auto Group responded

Efresh, Although we value your business and feedback upon re examining the details of your review and our records it does indeed indicate that the kit was in your car upon sale. It is unfortunate that we cannot see eye to eye. Best of luck in the future.

October 08, 2017

Quick and efficient Service dept. was understanding when I had to reschedule my appt. and worked with me so I could come in when it worked for me. More

by Patricia Ann Fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Rand
October 02, 2017

Instrument cluster covered! Kathryn was very helpful when I needed the airbag recall and the instrument cluster replaced on my mustang. She put me in a loaner car so I could brin More

by Jjohnson59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Hebert
September 26, 2017

Great service and experience. Will be back. I was able to get in for the service I needed the next day. Everything went perfect and my experience was great. I will use this dealership for future More

by Rich Eighme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donald Rand, Kenneth Maheu, Kathryn Hebert, Peter Slota
September 18, 2017

Quick service Staff polite and helpful. Fast service. Waiting room was comfortable. Was using cane that day, and they were helpful getting me out to where my car wa More

by Gina Doe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2017

Ford Service 24Aug2017 I highly recommend having your vehicles service at Central Auto Group-Ford Service. Service personnel are very courteous and helpful. They not only co More

by PVDesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Hebert
September 02, 2017

Scheduled maintenance We always bring our Hyundai in for suggested maintenance. The work performed has always been outstanding. They will not try to talk you into something More

by Gordus
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Rand
August 26, 2017

Great service All ways upfront and honest I was happy with my service. Will be going back for more service thanks for the friendly stage was very helpful.. More

by biggrock14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Longton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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