93 Reviews of Central Auto Group - Service Center
Stopped after hours for help I stopped after 6 pm at Central Volkswagen and meet the sales manager Jeff Brown, My 2017 Jetta which I bought when I lived RI had a problem the phone I stopped after 6 pm at Central Volkswagen and meet the sales manager Jeff Brown, My 2017 Jetta which I bought when I lived RI had a problem the phone charger was not working and I did not know how to hook up my new phone. He brought the car in found a blown fuse replaced and connected my new phone all at no charge! This kind of service does not happen very often. More
Oil Change Available opening in a reasonable amount of time. At the appointment time, immediate service. Not hanging around for too long of a time. Quick service Available opening in a reasonable amount of time. At the appointment time, immediate service. Not hanging around for too long of a time. Quick service. More
Service department, beware. Leased a car from central auto group. Initially it started out wonderfully but quickly the relationship soured. I swept it under the rug until i went Leased a car from central auto group. Initially it started out wonderfully but quickly the relationship soured. I swept it under the rug until i went to go change my brakes and realized the lug nuts were not standard lugs. I called the dealership and told them that i did not have the key and believe it was never in the car. Don from the service department told me that i was lying and that he finds it hard to believe that the key never came with it. (Mistakes don’t happen). Didn’t think a repeat Hyundai customer would be turned away so easily. I won’t be returning. More
Quick and efficient Service dept. was understanding when I had to reschedule my appt. and worked with me so I could come in when it worked for me. Service dept. was understanding when I had to reschedule my appt. and worked with me so I could come in when it worked for me. More
Instrument cluster covered! Kathryn was very helpful when I needed the airbag recall and the instrument cluster replaced on my mustang. She put me in a loaner car so I could brin Kathryn was very helpful when I needed the airbag recall and the instrument cluster replaced on my mustang. She put me in a loaner car so I could bring my car in right away. We were both pleasantly surprised that ford covered the instrument cluster. She programmed an extra key for me without charge. I want Kathryn to be my service rep every time I take a car in. 9.7/10 More
Great service and experience. Will be back. I was able to get in for the service I needed the next day. Everything went perfect and my experience was great. I will use this dealership for future I was able to get in for the service I needed the next day. Everything went perfect and my experience was great. I will use this dealership for future services I need and give them first consideration when purchasing my next vehicle. More
Quick service Staff polite and helpful. Fast service. Waiting room was comfortable. Was using cane that day, and they were helpful getting me out to where my car wa Staff polite and helpful. Fast service. Waiting room was comfortable. Was using cane that day, and they were helpful getting me out to where my car was parked. More
Ford Service 24Aug2017 I highly recommend having your vehicles service at Central Auto Group-Ford Service. Service personnel are very courteous and helpful. They not only co I highly recommend having your vehicles service at Central Auto Group-Ford Service. Service personnel are very courteous and helpful. They not only complete the work on your vehicle in a timely manner, but make sure you are aware of any future service that may need to be addressed. I have been a satisfied customer since 1995. More
Scheduled maintenance We always bring our Hyundai in for suggested maintenance. The work performed has always been outstanding. They will not try to talk you into something We always bring our Hyundai in for suggested maintenance. The work performed has always been outstanding. They will not try to talk you into something you do not need. They told us about the discount on their web site. We've always left there very satisfied. Keep up the good work! More
Great service All ways upfront and honest I was happy with my service. Will be going back for more service thanks for the friendly stage was very helpful.. All ways upfront and honest I was happy with my service. Will be going back for more service thanks for the friendly stage was very helpful.. More