Centerpoint Auto Auction

I have went back to centerpoint auto auction after ten years.. then the manager JIM approached me and told me o I asked him to show me the papers or invoices where it shows that I owe this money and for w years.. then the manager JIM approached me and told me o I asked him to show me the papers or invoices where it shows that I owe this money and for what.. he reply to me saying they don't have or keep records from that long ago but I remember very well that I owe this money.. and asked me to never come back.. even though I am a newly registered customer over their and never been kicked out from any place before More