Centereach Hyundai

My experience with Mid-Island was horrible. I purchased a used vehicle from them and before I picked it up it would not start. I was told that it was the battery and that a new one would be put in before a used vehicle from them and before I picked it up it would not start. I was told that it was the battery and that a new one would be put in before I picked it up. I went to picke up the car and it started. I asked Sandy if the new battery was in and he assured me it was. Two weeks later my car was dead and had to be towed back to Mid-Island. I called Sandy that day and he said it sounded like the battery. I reminded him that it had been replaced and he said that I was right he did have it replaced and that something else was probably wrong. I told him I needed a ride to and from work since I was without a car and he said there would be no problem that the shuttle would take me. The service dartment called and said it was the battery, I said that was impossible because it was replaced. They said it never was then to top it off, I was left stranded at work because they had no one to come get me. I just thank God it was not the brakes that were suppose to be replaced. Sandy never even bothered to call me to see how things were and my letter of complaint to the GM was never responded to as well. They have the worst customer service and once they close the deal they do not care about their customers. More

Car broke down was towed to dealer was met as car was pulled in written up with in minutes was told what was wrong with in 1 hr started working on car while I was still there . Never had service like tha pulled in written up with in minutes was told what was wrong with in 1 hr started working on car while I was still there . Never had service like that before . More

I worked with sales rep Will Aron at Mid Island Hyundai. He committed to provide me a very aggressive price on a 2012 Sonata (in July 2011, no less) and was able to do so once I arrived in person at Mid Isl He committed to provide me a very aggressive price on a 2012 Sonata (in July 2011, no less) and was able to do so once I arrived in person at Mid Island Hyundai. Will introduced me to his GM, Jaime Murphy, who was amenable to supporting Will, by granting approval on the aggressive price discount and provided me with a very fair trade in value on my used car. Once we agreed on the price of the new car and trade in value of my old car, I worked with Chris to obtain financing for the car. Given my very good credit rating, Chris was able to obtain financing at a much better rate from third party bank than the rate Hyundai was offering its customers directly. This team was very straight forward in what they could and could not do on the deal. They were very interested in earning my business, despite my high demands. I could not have been more pleased driving off the lot with my fantastic new Hyundai. 3 days later, I'm still boyishly gushing about the great deal Will, Jaime, and Chris provided me. I give them a strong recommendation. I would buy from them again. More

Seeing the previous reviews for this dealership I thought it only fair to add a very different viewpoint. I will start by saying that I hate few things more then buying a new car and I have owned a large num it only fair to add a very different viewpoint. I will start by saying that I hate few things more then buying a new car and I have owned a large number of cars in my lifetime. I love cars but hate the buying process. I am usually left wondering if I really got a "fair deal". My wife and I visited several dealerships and Mid Island Hyundai was great. The showroom was clean, bright and comfortable. Our salesman Anthony was courteous, knowledgeable, presented himself well and enthusiastic rather then pushy/aggressive. We took a test drive, all our questions were fully answered and then we sat down to discuss price. After some back and forth that was something more like a discussion between friends we had a price for the new car we wanted including our trade-in. The price was very good and better then any we had yet gotten. It was good enough that we bought the car on the spot. I don't doubt that maybe someone else could have done even better yet but such is the car buying process and we are very happy with what we paid. Anthony saw to it that the car was prepped and delivered promptly, the after sale person Chris was a gentleman and didn't try to "ram" anything down our throats. The dealership has since contacted us at several levels to ensure our satisfaction and I complement them all. Now I only hope the car, which so far is a joy, works out as well as the purchase process did. More

Bunch of professional cheaters. They seem to negotiate when bargaining the price but would try to squeeze as much out of you when they write the contract (sale agreement). They silently bump up the AR when bargaining the price but would try to squeeze as much out of you when they write the contract (sale agreement). They silently bump up the ARP on the loan OR FORCE you to buy additional options/warrenties. The Business Manager seemed very disappointed when I declined to buy any more options. Also the price they write into the agreement is not what I had negotiated. When I realized this and went back to the dealership to review the initial buyer's agreement, that I signed before the final agreement, they refuse to show me that saying they don't have it any more. Never would go back to the dealership OR would recommend to anyone. But if you have to please read the final agreements multiple times before signing them. They can confuse you with Numbers. More

This dealer is inexperinced when it comes to sell and ship cars out of state. The seller and manager of used cars are a set of professional lyers. The store manager never returned my 5 phone calls. A no ship cars out of state. The seller and manager of used cars are a set of professional lyers. The store manager never returned my 5 phone calls. A no show. The sales people are outdated, they use fax to tranfer information, e-mail is out of the picture or any other current technology. The person that answers the telephones is unfriendly. They told us that they would pay for part of the shipping and then said they never said that. They are extremely unprofessional. I would not recommend this dealership. Several times their telephone systems were down and it was very hard to communicate with them. More