333 Reviews of Centennial Volkswagen - Service Center
I had been told by another garage that I had a coolant hose leak. I brought it in to you ,and I was treated with respect. Being an older woman I usually get men who want to take advantage of my pot book hose leak. I brought it in to you ,and I was treated with respect. Being an older woman I usually get men who want to take advantage of my pot book but your company didn't! I will be back for sure! Thank you so very much. Living on a budget is challenging let alone people who want to take advantage of you, so this was an early Christmas for me!!! Thank you, thank you! More
My battery died unexpectedly last week & I had multiple places tell me they couldn’t help me, because they were misinformed about the steps that went along with the battery change/reset in my particular ve places tell me they couldn’t help me, because they were misinformed about the steps that went along with the battery change/reset in my particular vehicle. I called Centennial Volkswagen and spoke with Melvin, who was extremely helpful in accommodating me. My battery died around 2:45 pm and I didn’t make it into the dealership until around 3:45, so it really was extremely accommodating of them to get me in and out that same day. They were efficient in their work, and I was appreciative to have people with thorough knowledge of my vehicle servicing it. I had actually called and spoke with Melvin the week prior about transferring my vehicle’s service to this location, and I will definitely be doing so after this. More
When I booked the service, I requested in writing a check of my car's alignment, along with an 80K mi service. At the end of the service, this shop said the car did not need an alignment and did not need an of my car's alignment, along with an 80K mi service. At the end of the service, this shop said the car did not need an alignment and did not need anything for the 80K mi service--other than an oil change. A week or two later, a different shop found the alignment in this same car was off and fixed it. So it seems the shop is missing required maintenance issues. More
Just oil change a and tire rotation. Everything went fine and no issues. Disappointed that the were not able to show video inspection of car as they usually do because of equipment upda Everything went fine and no issues. Disappointed that the were not able to show video inspection of car as they usually do because of equipment updates More
David was insanely patient and helpful with my specific needs, and helping assist with sending payment authorization to my parent who could not pay for service in person. needs, and helping assist with sending payment authorization to my parent who could not pay for service in person. More
Professional, efficient, helpful, and friendly. Absolutely amazing service. Everyone goes above and beyond to make sure customers get what they need. Absolutely amazing service. Everyone goes above and beyond to make sure customers get what they need. More
Terran Lane was very professional. He made my experience with your company feel very personal. The issue with my car was explained to me in detail and in a way I understood. Also the d He made my experience with your company feel very personal. The issue with my car was explained to me in detail and in a way I understood. Also the driver who took me home and picked me up. He was a very reasonable driver. Great conversation the ride was very pleasant. More