Centennial Volkswagen - Service Center

Very pleased with my service at Findlay VW, the person setting my appointment by text was fantastic! My technician messaged when he was on the way, showed up on time and was finished quickly. Very happy setting my appointment by text was fantastic! My technician messaged when he was on the way, showed up on time and was finished quickly. Very happy More

great staff! Thanks again. Chris was really helpful as usual in getting my car serviced. Thanks again. Chris was really helpful as usual in getting my car serviced. More

Everyone is always very friendly and helpful. Kyle in service makes sure I’m informed of what’s going on while the car is in their service department. Kyle in service makes sure I’m informed of what’s going on while the car is in their service department. More

Kyle and Gabriel were great. The video of the car was a nice touch and showed actual professionalism and care. I received 4 calls/texts from the dealership personnel following up The video of the car was a nice touch and showed actual professionalism and care. I received 4 calls/texts from the dealership personnel following up on the service, which shows how serious about maintaining customers and rapport. I'll definitely be back. More

The service was fast and good, when booking it said it would take about 3 hours, but in fact it was just over 1 hour, including car wash service. would take about 3 hours, but in fact it was just over 1 hour, including car wash service. More

Record keeping of work related issues is terrible I came the total of 5 times to keep set appointments (air bags) to be told “we are out of them” why no call to me??????? the total of 5 times to keep set appointments (air bags) to be told “we are out of them” why no call to me??????? More

Horrible Service vehicle under warranty vehicle A/C broke down no car for 7 days down no car for 7 days More

Very pleasant environment they greet you and make sure every detail was explained properly once work was done every detail was explained properly once work was done More

The wuality if Customer Service has drastically declined at this dealership. The cost for maintenance repairs is three times higher than other buisnesses would charge. Unfriendly service employees who are o at this dealership. The cost for maintenance repairs is three times higher than other buisnesses would charge. Unfriendly service employees who are only concerned with quoteing you outrageous rates. More

I scheduled my service, brought it in on time and it was ready on time. All was good. ready on time. All was good. More