Centennial Volkswagen - Service Center

I took my wife's Beetle in because the seat back would not come back up and the seat was not engaging with the track and thus was freewheeling back and forth in traffic. They wanted $189 to 'diagnose the not come back up and the seat was not engaging with the track and thus was freewheeling back and forth in traffic. They wanted $189 to 'diagnose the problem." Then they told me the parts they needed to fix it were not available anywhere in the continental U.S. So they would order for a deposit of $450 which I gave them on a credit card. I went home and called a friend who is an amateur mechanic. He came over to look at it and it took him less than 5 minutes to manipulate the latch loose and the seat engaging in the track. I could not believe my eyes! I went back to the dealer the next day to get my deposit back. That took me about 45 minutes because the service department had to consult with the parts department who had to phone somewhere and then consult again with the service people who finally told the cashier to give me a refund. More

David’s service was Excellent. I was in and out quickly. I was very satisfied with all answers to my questions. I was in and out quickly. I was very satisfied with all answers to my questions. More

Always pleased 😊 with the service and pleasant atmosphere and experienced people at this establishment in Las Vegas atmosphere and experienced people at this establishment in Las Vegas More

I had great service. Very fast . Would recommend this dealership. Everyone was super nice and friendly. Very fast . Would recommend this dealership. Everyone was super nice and friendly. More

Melvin is a great adviser and thoughtful too. He patiently explained everything to me what is needed to my maintenance and did not pressure me on what I need to add. He patiently explained everything to me what is needed to my maintenance and did not pressure me on what I need to add. More

The maintenance service process was fast and efficient. The desk worker was very helpful and nice. The desk worker was very helpful and nice. More

I was very pleased with service. I was in and out pretty quick. I definitely recommend to anyone who owns a Volkswagen vehicle, to visit them for their service needs I was in and out pretty quick. I definitely recommend to anyone who owns a Volkswagen vehicle, to visit them for their service needs More

Professional . Great customer service at service center and selling center , great experience again . Excellent work on car Great customer service at service center and selling center , great experience again . Excellent work on car More

Thank you to Melvin & Team - You are the absolute BEST ! !!!! Thank you for treating me so Well!! I truly appreciate you - the finest customer service!! Rebecca !!!! Thank you for treating me so Well!! I truly appreciate you - the finest customer service!! Rebecca More

Fast service very convenient for busy people like me. Waiting room was comfortable and they have coffee and doughnuts Waiting room was comfortable and they have coffee and doughnuts More