Centennial Volkswagen - Service Center

Great experience getting my transmission serviced, backed by Ambers excellent customer service! I will definitely be bringing my car back for further maintenance, thank you by Ambers excellent customer service! I will definitely be bringing my car back for further maintenance, thank you More

I needed to bring my GTI in for it's 30,000 mile check up with oil change. Amber was extremely helpful in setting up an appointment over the phone. On my appointment day, Amber was there to check me in and t with oil change. Amber was extremely helpful in setting up an appointment over the phone. On my appointment day, Amber was there to check me in and the crew took my vehicle immediately and began working on it. It didn't even take an hour and I was done and hitting the road. Amber and everyone at the 7500 Azure Drive location gave fantastic service as always. I will keep going back! More

My check engine light came on Sunday just as I was planning a quick get away to AZ for Monday afternoon! As they are closed on Sunday I couldn’t make an appointment so I chose to be there when they op planning a quick get away to AZ for Monday afternoon! As they are closed on Sunday I couldn’t make an appointment so I chose to be there when they opened to see if they could help me out. Because they were booked for the day I thought maybe they wouldn’t even see me. However they did take the car in and although I had to wait they were able to get the part from another Findlay VW dealership and got it fixed in just about 5 hours! It was worth the wait as I was still able to make a 2 pm business meeting and still was on my way to AZ by 3:20! Thank you Findlay VW North for going the extra step to get me back on the road at no charge as my car is still under the bumper to bumper warranty! I appreciate your service. More

Maintenance service on my vehicle went very well. Vito Messina, service representative, was pleasant, gave clear recommendations and explanation. I selected not to wait the 3-4 hours to complete the job Messina, service representative, was pleasant, gave clear recommendations and explanation. I selected not to wait the 3-4 hours to complete the job at the dealership. Uber was used to transported me from and back. The Uber drivers were prompt and professional. I received a video from Santumino V. of the work being done on my car in the shop. I have family members who have purchased cars there because of the great services I have received over the years. Findlay North car purchase and service is exceptional. I am very pleased with Findlay North VW. More

I’ve always had good experience servicing my car at I’ve always had good experience servicing my car at Findlay North Volkswagen at centennial hills. Frankie was of great help, excellent customer servi I’ve always had good experience servicing my car at Findlay North Volkswagen at centennial hills. Frankie was of great help, excellent customer service. Thank you! More

Great service. Very cool staff. My special thanks to Sean Bahr. I would be back again. Thanks to sales dept too. Very nice of you to provide complimentary water. Bahr. I would be back again. Thanks to sales dept too. Very nice of you to provide complimentary water. More

Amber was friendly, the service was completed quickly. 25 25 25 25 25 25 q h jj h h h h h h h h 25 25 25 25 25 q h jj h h h h h h h h More

Spectacular and excellent service! Frankie is very helpful and very friendly. This is the place to service your vehicle! Bravo, thank you so much. -A. helpful and very friendly. This is the place to service your vehicle! Bravo, thank you so much. -A. More

Heater core repair 2014 passat I have been a customer for 3 1/2 years and by far, Samantha has been the best service coordinator I’ve had. She was very attentive and thought the ser I have been a customer for 3 1/2 years and by far, Samantha has been the best service coordinator I’ve had. She was very attentive and thought the service I needed through, as I have 2 children under the age of 4. The initial reason I came into VW was for my 70k service but I also had an issue with my heater. Samantha went above and beyond to find out if the repair would be covered under warranty and determined that it would be best to get a courtesy car during the repair. She has been very accommodating throughout the time from the service until the day of the repair. I would absolutely refer anyone to Findlay and to Samantha. More

NIGHTMARE This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me This place is a total joke! I've been back here 4 times to pick up my vehicle and it's always a new problem. They tried to give the vehicle back to me with the hood not closed properly. If you don't check it, guess what, its not an issue (in their eyes). Horrible customer service and disrespectful employees. Id never exspect this from a dealer, I've had better service from a mom & pop automotive shop. Would NEVER recommend this place to anyone unless you're looking to spend extra money for problems that far exceed the original ones. More