Centennial Volkswagen - Service Center

As always I was provided great customer service, thank you for you help with my car. you for you help with my car. More

Efficient, reliable , commutative service from my service advisor, David and the technician that worked on my vehicle. service advisor, David and the technician that worked on my vehicle. More

My appointment was at 7am to get my rear brakes serviced and I went in thinking I would be there approximately 4 hours and to my surprise I was out within 2 hours. I am definitely coming back here since I f and I went in thinking I would be there approximately 4 hours and to my surprise I was out within 2 hours. I am definitely coming back here since I felt like the service department was welcoming and their atmosphere was just refreshing compared to other dealers I’ve been to. More

The service was better with prior owner. Will move to Sahara location to try that dealer next time Will move to Sahara location to try that dealer next time More

First time coming for service as Centennial v Findlay. Terron was awesome! He added a couple concerns I had to the service and assured me they were addressed. Only reason not 5 star is I didn’t recei Terron was awesome! He added a couple concerns I had to the service and assured me they were addressed. Only reason not 5 star is I didn’t receive a call or text with any updates. In fact it said “pending authorization” half the day. Again, service was very nice. I’ll be back! More

Quick courtous service. suggestion don't wash windows with hard water. window looked cloudy/dirty. suggestion don't wash windows with hard water. window looked cloudy/dirty. More

Service department, specifically David Lucero is incompetent. Did not return phone calls or emails, and did not place a part order that he stated he would and didn't let me know the order wasn't pla incompetent. Did not return phone calls or emails, and did not place a part order that he stated he would and didn't let me know the order wasn't placed. I will not do business there. More

Service staff ignored me on drop-off of my vehicle; had to request help to give them my keys, and I was the only one in the shop. I wasn't given a quote for pricing (not a huge issue as I just wanted an o to request help to give them my keys, and I was the only one in the shop. I wasn't given a quote for pricing (not a huge issue as I just wanted an oil change and tire rotation), the service sticker wasn't replaced in my upper windshield, and there was no explanation of service performed or results from the 'multi-point inspection' given after. It appears the work was done, but I have no way to validate that. We will likely try a new shop for service on our VWs as I appreciate attention to detail and personable service. More

I made an 8am appointment. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. My car was not taken into the service bay for over an hour. I spent more than 2 hours for a 40 minute scheduled service. More

The staff was great and saw to all of my needs and kept me informed of my car’s progress me informed of my car’s progress More