Centennial Volkswagen - Service Center

The staff was friendly and efficient. I dropped my car off and it was ready in the afternoon. Clear expectations and also let me know what my recommendations are. Thank you! I dropped my car off and it was ready in the afternoon. Clear expectations and also let me know what my recommendations are. Thank you! More

Friendly staff. Greeted right away. Comfortable waiting area. I just had to wait a little longer than I was told the wait time would be. It was approximately an hour Greeted right away. Comfortable waiting area. I just had to wait a little longer than I was told the wait time would be. It was approximately an hour longer than predicted. More

The service person, was very understanding of the need to complet the work in one day due to the distance i had to travle from way out of town. (Three hours one way). He and the staff we out of the way to ge complet the work in one day due to the distance i had to travle from way out of town. (Three hours one way). He and the staff we out of the way to get the warrenty part from a dealer from across town. More

They sold me a car that was no good, about a wk later it needed an alternator . Then I got the car back and about another wk goes by and it needed an engine change. It took 4 months for me to get the car ba needed an alternator . Then I got the car back and about another wk goes by and it needed an engine change. It took 4 months for me to get the car back only for it break down five minutes after getting it back. They had also given away the prior owners personal info w my paperwork when giving it to me. In the end I returned the paperwork to the lady and they bought back the car. Poor service talk to you wrong and sell bad cars. More

I will recommend your dealership. Finished in a timely manner. Very helpful, especially David. Adam Finished in a timely manner. Very helpful, especially David. Adam More

They were great friendly and did a great job on my car. I will be back in one year. I will be back in one year. More

Great service people along with doing what they needs to be done in a professional manner. Great dealership be done in a professional manner. Great dealership More

Fast friendly service. They got me in and out faster than expected I appreciate that They got me in and out faster than expected I appreciate that More

I recently took my new Volkswagen in for a simple oil change, expecting it to take the two hours the service advisor had estimated. Instead, I was left waiting for over three hours with no updates or exp change, expecting it to take the two hours the service advisor had estimated. Instead, I was left waiting for over three hours with no updates or explanation for the delay. To make matters worse, they didn’t even ask if I wanted a tire rotation, which I assumed would be included in the first couple of services for a new car. Really disappointed with the lack of efficiency and communication from the service department. Not the level of service I expected from Volkswagen. More

“I had an exceptional experience at Centennial Volkswagen! From the moment I walked in, the team was welcoming, professional, and genuinely dedicated to helping me with my car. The service departm Volkswagen! From the moment I walked in, the team was welcoming, professional, and genuinely dedicated to helping me with my car. The service department went above and beyond, keeping me informed every step of the way and making sure I understood the work being done. My car was ready on time, and they even went the extra mile with a complimentary wash! I felt like they really valued my time and my business. Highly recommend Centennial Volkswagen for anyone looking for top-notch service!” More