Centennial Volkswagen - Service Center

I have significant time in the automotive business and can tell you David Lucero is a standout as a service writer. I’ve recently moved further south and Centennial VW is no longer the closest dealership can tell you David Lucero is a standout as a service writer. I’ve recently moved further south and Centennial VW is no longer the closest dealership to me. I don’t hesitate to travel there to have David and his team work on my car because of the confidence I have in him, that he’s earned with his exceptional work ethic, expertise and overall product knowledge. More

The service was seamless, I appreciate the help. The car is working great now. Thank you. The car is working great now. Thank you. More

Centennial Volkswagen has serviced my VW since arriving in Las Vegas. I have bee kept informed of scheduled and unscheduled maintenance. The service department and mechanics continues to do an excellent in Las Vegas. I have bee kept informed of scheduled and unscheduled maintenance. The service department and mechanics continues to do an excellent job. More

Salesman was very unprofessional, talking bad about customers and other employees also he was very unknowledgeable of the vehicle being bought. Finance person was very harsh, disrespectful, and overall customers and other employees also he was very unknowledgeable of the vehicle being bought. Finance person was very harsh, disrespectful, and overall a very unpleasant experience. And I feel like I was taking advantage of with vehicle purchase. I will not ever go back and make sure any one asks I'll let them know hiw bad it was.. More

Had the car in twice (so far! ) for a total of 5 days and the problem is still not fixed ) for a total of 5 days and the problem is still not fixed More

From purchase to service,these guys knocked it out of the park! Thanks Centennial Volkswagen! park! Thanks Centennial Volkswagen! More

When I came in to drop my car off, I was first in line. Then two cars pulled up behind me. When the service department opened, the two techs walked past me and greeted the two cars behind me. They then Then two cars pulled up behind me. When the service department opened, the two techs walked past me and greeted the two cars behind me. They then brought them into the office to write up their services. Meanwhile, I’m standing outside of my car looking for cameras like I’m being pranked. Finally, I see a tech waving me in. No one is greeting me at my car. No apologies nothing. When I go to pick up my car, they neglected to turn off the service reminder. They then have a mechanic bring my car back into the garage to take care of that. When my car was brought back out, I was handing my keys. No apologies no receipt. Terrible customer service and experience. More

Is happy with the service and very pricey and but the driver drop off and pick up was very polite driver drop off and pick up was very polite More

The dealership was clean, the employees were kind, friendly, and helpful. The service was very quick. And my car came out looking extra squeaky clean. friendly, and helpful. The service was very quick. And my car came out looking extra squeaky clean. More

Excelente atención y servicio por parte del Sr. Hugo, quedamos muy satisfechos del tiempo y la compostura que hicieron… muchas gracias! Hugo, quedamos muy satisfechos del tiempo y la compostura que hicieron… muchas gracias! More