386 Reviews of Centennial Volkswagen - Service Center
My wife’s ID. 4 had a small flaw on the dashboard. David was awesome, very approachable and helpful. David answered all my questions and sent me constant updates on 4 had a small flaw on the dashboard. David was awesome, very approachable and helpful. David answered all my questions and sent me constant updates on the vehicle. The service was great. The guys even took care of (2) recalls without asking. Highly recommend! More
The people were very nice. The service was another story. Our vehicle in under and extended warranty which they seem to have ignored. Therefore, the correct work was not done, The service was another story. Our vehicle in under and extended warranty which they seem to have ignored. Therefore, the correct work was not done, and they attempted to charge me for work that is covered. I was very disappointed. More
Excellent customer service, I have had no problems here. Estimates are always given in advance before any work is done and I’ve never felt pressured to get a service that I didn’t feel the need for. Our ser Estimates are always given in advance before any work is done and I’ve never felt pressured to get a service that I didn’t feel the need for. Our service tech David Lucero is extremely knowledgeable and helpful and I feel that services are never falsely recommended, and services that are performed are done correctly. Everyone’s experience is different but these have been mine. I would recommend this VW dealer to anyone needing service. More
David was invaluable! I had previously called to find out if I had any more free oil changes because I purchased a warranty and was told no. When I got there and spoke wit I had previously called to find out if I had any more free oil changes because I purchased a warranty and was told no. When I got there and spoke with David, he found my warranty and told me I did have another oil change and brake service as well. I appreciate him looking that up and letting me know. More