Centennial Imports
Pensacola, FL
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A pleasant experience from beginning to end. Carol was competent, hard-working and charming. She responded quickly to emails and made herself available at all times. The gentleman who did the paper work w competent, hard-working and charming. She responded quickly to emails and made herself available at all times. The gentleman who did the paper work was also extremely helpful and informative. More
We went into the dealership knowing what we wanted, but needed assistance and guidence in fine tuning and reaffirming our decision and going through the process. We got that expert help from Carol. She i needed assistance and guidence in fine tuning and reaffirming our decision and going through the process. We got that expert help from Carol. She is extremely knowledgable, trustworthy, patient, refined, and will go our of her way to help. If, on the rare occation that she doesn't know the answer, she will promply find the answer. I have always dreaded going into dealerships and being pounced on by over eager salespeople. I had my worst experience at a Ford dealership in Milton, Fl. With a salesman chewing tobacco and spitting in a can the whole time. You certainly won't find anything close to that at Centennial. Everything is low key and pleasant, but they make it known that they are there for you, excited for you, and glad you're there. Everyone is so friendly and helpful that you feel so comfortable being there and dealing with them. I feel I have made life time friends I can depend upon, and look forward to a long relationship. WE LOVE OUR VOLVO! Centennial Imports and Carol Duster are the best! I would heartily recommend them to everyone. More
From the time we drove onto the lot we were treated like we were at home. Rick is so knowledgable, patient, and helpful. He answered all our questions and then went back over everything to make sure we wer we were at home. Rick is so knowledgable, patient, and helpful. He answered all our questions and then went back over everything to make sure we were satisfied. We never felt pressured and cordially reached an agreement on price. We appreciate the attention to detail and great customer service. We highly recommend Centennial Imports! More
paul cruz is an exceptional individual. he has volunteered to assist me so much, after the sale. i can't say enough about his professionalism and friendlyness. volunteered to assist me so much, after the sale. i can't say enough about his professionalism and friendlyness. More
We searched for several months and our decision was between BMW, Mercedes and Audi. We finally chose Mercedes not only because of the quality of the car, but because we wanted to be supported by Cente between BMW, Mercedes and Audi. We finally chose Mercedes not only because of the quality of the car, but because we wanted to be supported by Centennial Imports and their staff. Gray Wingham is a very patient, understanding, helpful, supportive and relational gentleman. More
WE just purchased our second E-Class from Centennial. We appreciated the helpfullness from the sales staff and the excellent job done by Paul Cruz. Our E-320 we traded in had all of its services done by the appreciated the helpfullness from the sales staff and the excellent job done by Paul Cruz. Our E-320 we traded in had all of its services done by the excellent staff at Centennial. Part of the reason (top quality automobile being number 1) was the excellent care we received from the service staff. More
Very professional. Gave me accurate information about my car. No pressure. Car was ready when promised. Let me use a loaner to go to lunch since my car was unavailable. car. No pressure. Car was ready when promised. Let me use a loaner to go to lunch since my car was unavailable. More
The dealership employees were very friendly, courteous, and willing to assist in anyway the could to make me comfortable. I will recommend the dealership to all my friends who are in the need for a vehicle and willing to assist in anyway the could to make me comfortable. I will recommend the dealership to all my friends who are in the need for a vehicle. More
I have purchased seven vehicles from Centennial. Rick Neal has been my salesperson for each transaction. We have come to know him as a friend as well as a trusted salesperson. He is head and shoulders Neal has been my salesperson for each transaction. We have come to know him as a friend as well as a trusted salesperson. He is head and shoulders above the rest when it comes to fair treatment and helping with the buying transaction. I trust Rick and have always had a great experience dealing with him as well as everyone else at the dealership. I will continue to trade with Centennial, as long as Rick is there! More
Our car was due for it's regular service and we have always had this completed at Centennial due to the professionalism and courtesy given by the Service Manager Pat. He sincerely takes interest in mai always had this completed at Centennial due to the professionalism and courtesy given by the Service Manager Pat. He sincerely takes interest in maintaining our car and although our car is 8 years old and out of warranty, Pat makes sure all our concerns are addressed and on this occasion addressed our concerns and had the car ready ahead of what was expected. More