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Centennial Imports
Pensacola, FL
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Everyone was very understanding to our needs and were very patient with us. They took the time to show us the best vehicles that fit our budget, all three of our visits there. They took the time to expla very patient with us. They took the time to show us the best vehicles that fit our budget, all three of our visits there. They took the time to explain everything in detail and we never felt pressured to make a decision to buy. The receptionist, salesman (Rick), manager (Mike) and finance (Brent) were very nice and helpful and were especially wonderful to our three kids. We couldn't ask for a much better experience. We would definitly recommend this dealership to our friends and when it's time for us to trade again, we will definitly be back! Thanks guys for a great experience! Will, Marta and family. More
This was the most pleasant car buying experience I have ever had. Everyone at the dealership was very friendly and helpful. There was no high pressure to purchase a vehicle; they let it be your decision. ever had. Everyone at the dealership was very friendly and helpful. There was no high pressure to purchase a vehicle; they let it be your decision. They sold the dealership before they sold the car. Allan Coad was very knowledgeable of the product he was selling and very open about the entire deal. Even though I went to the dealership with a Pre-Approved Auto Loan at what I thought was a great rate, Brent Chumley worked very hard and found me a better rate than I had at no extra cost to me. Everyone at the dealership goes out of their way to make you feel comfortable and ensure you are satisfied. Centennial Imports will definitely be my first stop the next time I am buying a new car. More
Allan is a true professional and very knowledgeable on the systems and capabilities of the car. His ease of demonstration and laid back approach really made this a joy compared to other dealerships I was the systems and capabilities of the car. His ease of demonstration and laid back approach really made this a joy compared to other dealerships I was talking to. There was never any pressure to make a decision, no "hokie" lines used that make the dealership and staff seem desperate to just sell you anything on the lot. Brent in the finance department was great with explaining the different packages and how I could purchase different parts "buffet style" instead of taking parts of a package I didn't want. These folks really allow you to take the time and compare vehicles and the entire dealership to others in the area. The vehicle was 2000 dollars less than than others in the area and it had more options than those higher priced cars. They really tried, and were successful, to make this as easy and as informed an experience I've had at a dealership in a long time More
A pleasant experience from beginning to end. Carol was competent, hard-working and charming. She responded quickly to emails and made herself available at all times. The gentleman who did the paper work w competent, hard-working and charming. She responded quickly to emails and made herself available at all times. The gentleman who did the paper work was also extremely helpful and informative. More
We went into the dealership knowing what we wanted, but needed assistance and guidence in fine tuning and reaffirming our decision and going through the process. We got that expert help from Carol. She i needed assistance and guidence in fine tuning and reaffirming our decision and going through the process. We got that expert help from Carol. She is extremely knowledgable, trustworthy, patient, refined, and will go our of her way to help. If, on the rare occation that she doesn't know the answer, she will promply find the answer. I have always dreaded going into dealerships and being pounced on by over eager salespeople. I had my worst experience at a Ford dealership in Milton, Fl. With a salesman chewing tobacco and spitting in a can the whole time. You certainly won't find anything close to that at Centennial. Everything is low key and pleasant, but they make it known that they are there for you, excited for you, and glad you're there. Everyone is so friendly and helpful that you feel so comfortable being there and dealing with them. I feel I have made life time friends I can depend upon, and look forward to a long relationship. WE LOVE OUR VOLVO! Centennial Imports and Carol Duster are the best! I would heartily recommend them to everyone. More
From the time we drove onto the lot we were treated like we were at home. Rick is so knowledgable, patient, and helpful. He answered all our questions and then went back over everything to make sure we wer we were at home. Rick is so knowledgable, patient, and helpful. He answered all our questions and then went back over everything to make sure we were satisfied. We never felt pressured and cordially reached an agreement on price. We appreciate the attention to detail and great customer service. We highly recommend Centennial Imports! More
paul cruz is an exceptional individual. he has volunteered to assist me so much, after the sale. i can't say enough about his professionalism and friendlyness. volunteered to assist me so much, after the sale. i can't say enough about his professionalism and friendlyness. More
We searched for several months and our decision was between BMW, Mercedes and Audi. We finally chose Mercedes not only because of the quality of the car, but because we wanted to be supported by Cente between BMW, Mercedes and Audi. We finally chose Mercedes not only because of the quality of the car, but because we wanted to be supported by Centennial Imports and their staff. Gray Wingham is a very patient, understanding, helpful, supportive and relational gentleman. More
WE just purchased our second E-Class from Centennial. We appreciated the helpfullness from the sales staff and the excellent job done by Paul Cruz. Our E-320 we traded in had all of its services done by the appreciated the helpfullness from the sales staff and the excellent job done by Paul Cruz. Our E-320 we traded in had all of its services done by the excellent staff at Centennial. Part of the reason (top quality automobile being number 1) was the excellent care we received from the service staff. More
Very professional. Gave me accurate information about my car. No pressure. Car was ready when promised. Let me use a loaner to go to lunch since my car was unavailable. car. No pressure. Car was ready when promised. Let me use a loaner to go to lunch since my car was unavailable. More