Centennial Imports

Brought my vehicle in, after agreeing to one replacement part, they change their diagnosis to more things needed to be replaced. Felt like they were taking advantage of the situation, because one (1) thing part, they change their diagnosis to more things needed to be replaced. Felt like they were taking advantage of the situation, because one (1) thing needed replaced…. More

Brea Boolos has been amazing in helping me finding a new vehicle. She was attentive to my wants and needs in a vehicle, caring and very professional. If you need the best experience out there I would recomm vehicle. She was attentive to my wants and needs in a vehicle, caring and very professional. If you need the best experience out there I would recommend her to anyone! Thank you again Brea! More

This pertains to "RJ" in the previously owned department. This gentleman has sold us a total of 4 vehicles since we arrived in Pensacola from Panama in 2013. He takes the time to ascertain what you are loo This gentleman has sold us a total of 4 vehicles since we arrived in Pensacola from Panama in 2013. He takes the time to ascertain what you are looking for in a transportation vehicle. He will then carefully go through the existing inventory and inviting you to take a test drive. Once a selection is agreed too, he will go the extra mile on your benefit to arrive a fair price. My experiences in our dealings has led me back. What better compliment can be paid. We sincerely recommend him. More

Would recommend RJ Jarman to anyone who is looking for a vehicle. Very attentive without the normal pressure. The whole team made the experience memorable. vehicle. Very attentive without the normal pressure. The whole team made the experience memorable. More

We have a Navion RV Mercedes Sprinter and while traveling near Pensacola we developed an oil leak on January 13th. Called this dealership at 9:30 am and was told to leave a message...repeated the call at 1: near Pensacola we developed an oil leak on January 13th. Called this dealership at 9:30 am and was told to leave a message...repeated the call at 1:00 pm again leaving a message for Chris that we were traveling and need emergency service. At 2:30 a girl finally called and told us that Chris said he could not give us an appointment until the latter of the first week of February or the second week. CAN NOT BELIEVE THAT THIS HOW MERCEDES TREATS IT'S CUSTOMERS (especially since no one else will work on a Mercedes engine) . We were NOT near home so what were we supposed to do for over 3 weeks stranded. NOT ACCEPTABLE and will be complaining to the corporate office also. THE COURTESY OF A REPLY IS REQUESTED. More

A great experience! RJ was awesome; he stayed in touch and made things go quickly and smoothly; he made our car buying experience easy. I loved that so much of the legwork was done electronically so ther and made things go quickly and smoothly; he made our car buying experience easy. I loved that so much of the legwork was done electronically so there was very little waiting around. We are very excited about our new previously owned vehicle. Also wanted to thank Brent in financing; saved $$ with great financing opportunities. More

Very good customer service and I will mst definitely be interested in another visit,and Will recommend any of my friends to it love the car interested in another visit,and Will recommend any of my friends to it love the car More

Our salesman Rick was awesome, professional, polite and transparent with everything. Wayne was our trade in manager, he was also very awesome and worked to get me the best deal possible. Brent was our fina transparent with everything. Wayne was our trade in manager, he was also very awesome and worked to get me the best deal possible. Brent was our finance guy, beat my bank’s pre-approval rate. Great experience all round. Definitely recommend using this dealership. More

This company did not give me a Service B on my Mercedes which is what I scheduled and paid for. $320=oil change & key battery which is what I scheduled and paid for. $320=oil change & key battery More

Convenience for Out of Town Buyer I had been looking for a XC90 for over a year. I made contact with David Wrynn at Centennial Imports in Pensacola and let him know the specifics on wh I had been looking for a XC90 for over a year. I made contact with David Wrynn at Centennial Imports in Pensacola and let him know the specifics on what i was looking for. He found what I wanted within days, and sent me photos and details. I own my own business and work long days. I live an hour away from the dealership and couldn't drive over just to look at the car. David was so incredibly helpful, talking me through everything over the phone and via text, but never being pushy or annoying. He even brought the car over to my home an hour away just to let me test drive the car. He was knowledgable and helpful. I bought the vehicle, doing the paperwork right there from my home. The test drive and paperwork took less than two hours! The whole process of buying a car can be long and consuming, but David made it incredibly convenient. Absolutely a positive experience. Thank you, David and the team at Centennial! More