Centennial Imports

“My high-rating score should not be taken lightly. For 50 years, I operated a local Independent Automotive Service Shop (sold all in 2019) so am most familiar with the scope of effort required to deli For 50 years, I operated a local Independent Automotive Service Shop (sold all in 2019) so am most familiar with the scope of effort required to deliver the level of service we, as car owners... consumers, expect. Given my years of service experience and level of automotive knowledge, it was not an easy task to satisfy or meet my expectations. To that end, I am delighted (impressed really) by Centennial Imports' Team of service professionals who stepped up to address several highly-technical issues my Maybach had. New cars are loaded with electronics that increase safety, are fantastic to enjoy but can also be frustrating to fully understand. And when some of these features fail to work...or create unusual (seemingly non-related issues) with other co-called lower-technology components, the point of frustration increases. Help! That's what Centennial Imports' John Carey, Chris Foushee and John Mobley did. They stepped up. In addition, I must acknowledge Randy, the man-behind-the-scenes Technician, who used his technical expertise to perform multiple tests, software updates and replace specific parts that appear to have been causing these issues. I located and purchased this specific car in California June 24th, 2024, and since day-one have been plagued with low-battery warnings and other electronics issues causing me worries that I might be stranded on some road trip or perhaps have the dreaded "fail to start" issue my Mercedes Me App warned me about way too many times. Although it's been less than one week since getting may car back, the phantom low-battery issue appears to have been solved. What a relief! I am a Car Guy... truly enjoy my daily driver Maybach and am relieved that our local Mercedes dealership solved its issues. Hat's off to Centennial Imports.” More

Amazing! I have to say this experience was the best I've had. Probably ever. I could tell from the first conversation that RJ was all about honesty and doing I have to say this experience was the best I've had. Probably ever. I could tell from the first conversation that RJ was all about honesty and doing what was right for his customers. RJ went above and beyond and made the entire experience smooth and easy. The quality of the vehicle, the cleanliness and everything to do with the purchase was outstanding. I highly recommend centennial Imports and most specifically RJ to anyone looking to buy a vehicle. This was truly a 10-star experience in a five-star world. Thank you, RJ and crew More

Thoroughly enjoyed working with RJ at Mercedes of Pensacola. Being from out of state RJ made everything happen from the deal to the delivery. Recommend RJ and the dealer. Pensacola. Being from out of state RJ made everything happen from the deal to the delivery. Recommend RJ and the dealer. More

RJ and John were easy to work with. No pressure sales. We came to a fair price and they also paid for a 2nd key fob from bmw. No pressure sales. We came to a fair price and they also paid for a 2nd key fob from bmw. More

Easily the best automobile dealership we’ve ever dealt with. Brent is the consummate professional and between he and Robert McDonald, the way in which they handled an unfortunate situation, demonstrated with. Brent is the consummate professional and between he and Robert McDonald, the way in which they handled an unfortunate situation, demonstrated how much they truly care about the customer. 10/10 recommend! More

There needs to be more than "5 Stars"! From start to finish, this was the best auto purchase we have experienced. We went in out of curiosity to see a GLE 350 that was online. We were head From start to finish, this was the best auto purchase we have experienced. We went in out of curiosity to see a GLE 350 that was online. We were headed to Lexus to purchase a vehicle we had previously selected. After meeting with RJ we were sold on a 2024 MB GLE 350. RJ knew all the details of this vehicle, answered questions, and educated us on the advantages of this model. We test-drove it and were sold. From there we went to Brent in Finance. For us, this is always the worst part of a vehicle purchase as there is typically a high-pressure situation where the Finance person tries to upsell you on add-ons. Not so with Brent. He explained each program and its benefits and helped us form a good plan for our purchase. He researched finance options and came up with the best, beating our credit union. Throughout the process GSM, Robert helped seal the deal with added value to our trade as well as throwing in some extras. Though we didn't deal with him this time, I must state that our Service manager, Chris, is always supportive. We have been bringing our 2021 MB Sprinter motorhome in for routine maintenance. He is always helpful and supportive explaining each step to help us understand. For all the reasons above, the MB reputation, and the vehicles themselves, we will continue to recommend Centennial Imports to our friends and family. More

Centennial is the finest customer service in the panhandle - we have owned 4 Mercedes and we have patronized centennial many times for various reasons. They are always professional, comprehensive an panhandle - we have owned 4 Mercedes and we have patronized centennial many times for various reasons. They are always professional, comprehensive and meticulous. Of note John Carey in Mercedes service is a consummate professional- when you call ask for John and you won’t be disappointed Guy V Pensacola FL More

Great people to work with. No Surprises Blair was a wonderful sales guy. Thanks Centennia No Surprises Blair was a wonderful sales guy. Thanks Centennia More

I am thrilled with my new Volvo from Centennial Imports! ! I have been going there for service on my old Volvo for 7 years, and the service department is wonderful, as well as their no pressure sales departm ! I have been going there for service on my old Volvo for 7 years, and the service department is wonderful, as well as their no pressure sales department. David was the BEST!! More

RJ has been the best sales person I’ve ever dealt with … he is very responsive to any questions or concerns and offers all the help needed before/during/after new vehicle purchase! I love my new car! I al he is very responsive to any questions or concerns and offers all the help needed before/during/after new vehicle purchase! I love my new car! I also dealt with John in Service and he was literally “Johnny on the spot” with helping me with my new car. I will definitely recommend them and send friends & family to Centennial without hesitation! More