Centennial Hyundai

Great service and only real complaint was that they didn't do the complimentary car wash they offered. didn't do the complimentary car wash they offered. More

Overall, the Service Department gave me excellent customer service and communication. Cody in the Service Department, was exceptional. customer service and communication. Cody in the Service Department, was exceptional. More

Great dealership. Are they perfect, no, but who is? Most every team member I’ve come across has been very friendly. The service staff has done a great job with my vehi Are they perfect, no, but who is? Most every team member I’ve come across has been very friendly. The service staff has done a great job with my vehicle and any investigating any concerns I’ve had. The team does their job and does offer up additional services, but does so without being pushy. Solid. More

Fantastic service center. Danny was so good in his communication. I really appreciated the follow up. Danny was so good in his communication. I really appreciated the follow up. More

Service was quick and easy. Dropped it off and was done in a couple of hours. Dropped it off and was done in a couple of hours. More

Danny Lopez has excellent customer service. He helped us in the service center of Centennial Hyundai. He kept us aware of what to expect and the time frames. Employees like this will keep He helped us in the service center of Centennial Hyundai. He kept us aware of what to expect and the time frames. Employees like this will keep customers like us coming back. More

Bought my first Hyundai from Centennial Hyundai six months ago. Sales staff were attentive and made the experience pleasant. The Palisade has exceeded our expectations for comfort, technology, and pe months ago. Sales staff were attentive and made the experience pleasant. The Palisade has exceeded our expectations for comfort, technology, and performance. Just had our first service department visit for preventative maintenance. The process was pleasant, efficient, and the vehicle was returned as promised. Michael Alcorn, Service Representative, explained what I should expect and kept me informed of the vehicle status. The service department's automated communication interface was as unexpected as it was impressive. More

Clean and friendly and convenient. . Willing to answer questions. Service department was helpful with our concerns. . Willing to answer questions. Service department was helpful with our concerns. More

Centennial Hyundai Shows No Respect for Customer Vehicles beyond point of sale. In March 2025, we purchased an Earthy Brass Santa Fe Calligraphy from Centennial Hyundai. From the start, the dealership ma beyond point of sale. In March 2025, we purchased an Earthy Brass Santa Fe Calligraphy from Centennial Hyundai. From the start, the dealership made it very clear that matte vehicles should never go through their automated car wash. This warning came from everyone involved, including the trade-in manager, sales associate, and finance manager. Despite this, the problems started immediately. After taking the car home, we noticed a 4 inch scratch on the passenger side roofline. We reported it, and while the dealer said they would take care of it, the process was disastrous. The paint shop drove the vehicle recklessly on the way to the shop and then took an 18 plus mile detour south on the way back to the dealership. When it returned, the service department sent the car through their automated wash, causing additional scratches. These were two separate instances that showed the dealership themselves and their proxies simply do not handle customer vehicles with respect. After demanding proper attention, they washed the car again, causing more damage. At that point, I insisted on a refund and credit toward another Santa Fe. They processed this reluctantly, even trying to make me absorb depreciation caused entirely by their mishandling. Fast forward to today. I took the replacement vehicle, a matte Ecotronic Gray Santa Fe, in for service. While they avoided the automated wash this time, a service technician scratched the driver's interior door and the exterior of the rear driver's door, my guess is from keys on a carabiner. Promises of follow-up calls about the damage and an outstanding recall never came. To top it off, the managers will make sure you fill out the corporate survey to their satisfaction while still in the office, showing exactly where their priorities lie. The bottom line is that Centennial Hyundai does not respect customer property beyond the point of sale. Their service department mismanages vehicles, ignores follow-through, and causes unnecessary damage. I would not recommend this dealership to anyone, especially if you own a matte vehicle or care about how your car is treated. More

Brian Zasloff has been an exemplary representative. Has always been 100% honest on what type of service was needed and when, Couldn't ask for a better representative Has always been 100% honest on what type of service was needed and when, Couldn't ask for a better representative More