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Centennial Hyundai
Las Vegas, NV
1,804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 15, 2026
Centennial Hyundai Shows No Respect for Customer Vehicles beyond point of sale. In March 2025, we purchased an Earthy Brass Santa Fe Calligraphy from Centennial Hyundai. From the start, the dealership ma beyond point of sale. In March 2025, we purchased an Earthy Brass Santa Fe Calligraphy from Centennial Hyundai. From the start, the dealership made it very clear that matte vehicles should never go through their automated car wash. This warning came from everyone involved, including the trade-in manager, sales associate, and finance manager. Despite this, the problems started immediately. After taking the car home, we noticed a 4 inch scratch on the passenger side roofline. We reported it, and while the dealer said they would take care of it, the process was disastrous. The paint shop drove the vehicle recklessly on the way to the shop and then took an 18 plus mile detour south on the way back to the dealership. When it returned, the service department sent the car through their automated wash, causing additional scratches. These were two separate instances that showed the dealership themselves and their proxies simply do not handle customer vehicles with respect. After demanding proper attention, they washed the car again, causing more damage. At that point, I insisted on a refund and credit toward another Santa Fe. They processed this reluctantly, even trying to make me absorb depreciation caused entirely by their mishandling. Fast forward to today. I took the replacement vehicle, a matte Ecotronic Gray Santa Fe, in for service. While they avoided the automated wash this time, a service technician scratched the driver's interior door and the exterior of the rear driver's door, my guess is from keys on a carabiner. Promises of follow-up calls about the damage and an outstanding recall never came. To top it off, the managers will make sure you fill out the corporate survey to their satisfaction while still in the office, showing exactly where their priorities lie. The bottom line is that Centennial Hyundai does not respect customer property beyond the point of sale. Their service department mismanages vehicles, ignores follow-through, and causes unnecessary damage. I would not recommend this dealership to anyone, especially if you own a matte vehicle or care about how your car is treated. More
by Jordantdube
Employees Worked With
Aaron
February 10, 2026
Brian Zasloff has been an exemplary representative. Has always been 100% honest on what type of service was needed and when, Couldn't ask for a better representative Has always been 100% honest on what type of service was needed and when, Couldn't ask for a better representative More
by carollohelen
Employees Worked With
Gilbert Valenzuela, Bryan Zasloff, Genaro Leyva, Victor Perez
February 09, 2026
I had some extensive work done on my Sonata. My car was there for almost a month. My service rep was Aaron Sanchez. He was knowledgeable, and kept me informed. I feel like his customer servi My car was there for almost a month. My service rep was Aaron Sanchez. He was knowledgeable, and kept me informed. I feel like his customer service far exceeded 10 out of 10. He made what could of been a very difficult and stressful situation totally tolerable. I only want him as my service rep as I continue to bring my car for service. More
by 1221ldw
Employees Worked With
Aaron Sanchez
December 21, 2025
Everyone was extremely helpful, knowledgeable and made our experience easy and enjoyable. We love our purchase and got a very good deal. our experience easy and enjoyable. We love our purchase and got a very good deal. More
by mark.sandoval
Employees Worked With
Jordan and Johnathan, Bryan Zasloff, Victor Perez
