Celebration Chevrolet - Service Center
Aurora, CO
152 Reviews of Celebration Chevrolet - Service Center
Great Service We have been using them for years and they treat us right, prices are good, service is great and they are always on time and they will pick you up aft We have been using them for years and they treat us right, prices are good, service is great and they are always on time and they will pick you up after your car is ready More
Oil Change Great service! Justin said my vehicle would be done in an hour and 15 minutes! He was correct! Friendly staff clean waiting room! Everything was great Great service! Justin said my vehicle would be done in an hour and 15 minutes! He was correct! Friendly staff clean waiting room! Everything was great! More
Oil change Brian was so friendly and helpful, was mindful of time and had my car washed,... asked if he could do anything else for me. Was polite Brian was so friendly and helpful, was mindful of time and had my car washed,... asked if he could do anything else for me. Was polite More
NOT HAPPY AT ALL!!! Called the dealership to get a appointment for a oil change and tire rotation I was told no need they have a quick lube lane for oil changes and quick Called the dealership to get a appointment for a oil change and tire rotation I was told no need they have a quick lube lane for oil changes and quick service's with 20 -30 min wait time! When my wife got there she was told 2hr wait for the oil change. When they were told that was to long to wait they let my wife walk home instead of offering the complimentary shuttle for customers!!! My wife waited 2.5 hrs and they wouldn't rotate the tires after requested! What happened to customer service!!! We never received text or phone call that our car was done after 2.5 hrs. When my wife got back there she waited 15 mins more for someone to help her and get her car!!!! Needless to say NEVER going back!!!! More
EXCELLENT As always fast, friendly and professional service. Jason is always very knowledgeable and professional. We'r never have to worry about getting u As always fast, friendly and professional service. Jason is always very knowledgeable and professional. We'r never have to worry about getting upsold and we'r always know the service will be top notch! More
Tire rotation and break work During the recent preventative maintenance visit to Ed Bozarth, our Service Advisor (Justin) was very friendly and informative of the services require During the recent preventative maintenance visit to Ed Bozarth, our Service Advisor (Justin) was very friendly and informative of the services required and diagnostics performed. More
Rolled out the welcome mat The customer service at Ed Bozarth Aurora is top of the line and I felt immediately welcome. The service entry area is spacious and airy. Getting int The customer service at Ed Bozarth Aurora is top of the line and I felt immediately welcome. The service entry area is spacious and airy. Getting into the lot is a bit tricky on busy days. The waiting room is clean and modern. Popcorn and water are provided for free! I got an oil change and new tires so far and everything went very smoothly. I feel confident that this place is where I will take my car for service and get a transparent and professional job done. I don't know much about the sales department so I can't review that just yet. I hope the experience will be just as nice when it's time to purchase a new car. More
Awesome Body Shop! Bought a new Suburban a few months ago and recently hit a deer at a slow speed. The body shop got me in right away and took great care of me vehicle! Bought a new Suburban a few months ago and recently hit a deer at a slow speed. The body shop got me in right away and took great care of me vehicle!! When I got it back, it was perfect! Will definitely use again!!! Thanks Bozarth Team!!!! :) More
Worst ever! Even with an appointment, I was at the service area from 11 A.M. until 2:40 P.M. for a routine oil change, tire rotation and an inspection of a tire w Even with an appointment, I was at the service area from 11 A.M. until 2:40 P.M. for a routine oil change, tire rotation and an inspection of a tire which was leaking air every few days. This was unacceptable. I was told it might possibly be 2 hours which I reluctantly accepted even though I needed to be at my own work place by 1:30. At no point did an agent come into the waiting area to explain the delay. I went into the service area twice to check on the problem and finally stood waiting while someone finished putting the tire on the car and doing the paperwork--3 hours later! Had I known it would take so long I could have at least taken a shuttle to my work and not missed 2 hours of pay. Other people in the area told me they were told an hour and a half and they had no appointment--they were drop-in's. This was so frustrating and so unlike other service appointments I've had with Bozarth. The service agent did apologize but had no answer for why there was such a delay. As for the tire repair, I could have gone to a tire place and had that done possibly less expensive and in about 30 minutes. Today was a terrible disappointment. More
Normal service Price is $864 for service 4x4 truck and found two other issues total $1,638.00 but hopefully all will run smoothly now. Also had warranty issue on TPX Price is $864 for service 4x4 truck and found two other issues total $1,638.00 but hopefully all will run smoothly now. Also had warranty issue on TPX sensor that went bad this was fixed. Got right in at scheduled appointment time and out same day as promised. More