Cedar Rapids Toyota

Will never buy from here again! I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches, that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience. More

Had a wonderful car buying experience with the team at Cedar Rapids Toyota. They worked with me and kept their commitments with me and were very personable through it all. Will definitely buy my next ca Cedar Rapids Toyota. They worked with me and kept their commitments with me and were very personable through it all. Will definitely buy my next car with the same team! Made my holiday a little brighter:) More

Tiffany made the paperwork part of this process so easy! She knows her job well and is a delight to work with. She is a real asset to your team. Thanks Tiffany! She knows her job well and is a delight to work with. She is a real asset to your team. Thanks Tiffany! More

Working with many dealerships over 50 years , this dealership has to be one of the best. Justin Hess was one of the nicest and most knowledgeable sales persons I have ever worked with. Going way beyon dealership has to be one of the best. Justin Hess was one of the nicest and most knowledgeable sales persons I have ever worked with. Going way beyond my expectations. He’s just not only a great salesman but also a great person in general. I would highly recommend this dealership and Justin to help you with a great buying experience. More

Great experience! Our sales consultant, Jacob Augustine, was fantastic! Professional, excellent communication skills, and very helpful, he made the entire process a ve Our sales consultant, Jacob Augustine, was fantastic! Professional, excellent communication skills, and very helpful, he made the entire process a very good one! Thank you. Elaine Jones More

Everything about my experience was positive! Love my beautiful new car! My salesman was awesome and went out of his way to find me what I wanted. Love my beautiful new car! My salesman was awesome and went out of his way to find me what I wanted. More

I wouldn’t go anywhere else to buy and service my Toyota’s then CR Toyota! Joe in service takes good care of my cars. Alan in sales finds time exactly what I want. Tiffany in finance was excellent to Toyota’s then CR Toyota! Joe in service takes good care of my cars. Alan in sales finds time exactly what I want. Tiffany in finance was excellent to work with. I live in Iowa City and I will always drive to Cedar Rapids Toyota for service and buying. More