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Cedar Park Nissan

Cedar Park, TX

4.6
280 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 280 reviews

November 26, 2024

They provide a kind welcome with great service and good accommodations. I never regret going to this dealership More

by 12344567891020202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Nov 27, 2024 -

Cedar Park Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Cedar Park Nissan gave me freedom to test drive 3 different cars before making my purchase decision, that was very helpful in me making the right choice! Ron Davis was my sales representative, and h More

by daledtxdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie, and Ron were the names I know., group1auto group1auto
Nov 23, 2024 -

Cedar Park Nissan responded

Hi, we're happy you found our staff Ron Davis to be so supportive during your experience here at Cedar Park Nissan. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

I had used Cedar Park Nissan until 2017 when I moved to another state. When I came back to Texas, I brought my 2019 Nissan Armada to them for service. The lack of attention to detail is horrible. They repl More

by Kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane, group1auto group1auto
Nov 22, 2024 -

Cedar Park Nissan responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the quality of service that you received. It’s clear that we did not meet the standards of service that you expect. We understand how frustrating it can be when you feel your vehicle is not receiving the care it deserves. We are committed to improving our service experience and will address your concerns with our team. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Jeremy Graves Service Director jgraves@cedarparknissan.com

November 19, 2024

Everyone I’ve worked with in service have been terrific. Keep up the good work More

by Staciediaz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane May
Nov 22, 2024 -

Cedar Park Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

Wonderful attention to detail, excellent communication, very friendly and helpful service advisor. Much better than Round Rock Nissan! More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Norris
Nov 21, 2024 -

Cedar Park Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

I was helped by a service advisor Jim Mathwig. He went out for his way to get things done. I trust getting any services by CPN. Ty! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Nov 21, 2024 -

Cedar Park Nissan responded

Hi Laura, thank you for your kind review; we are happy to pass along your comments to Jim here at Cedar Park Nissan! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Always professional and efficient. Dylan Green was great with a very high attention to detail More

by Damian Mc Loughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, group1auto group1auto
Nov 19, 2024 -

Cedar Park Nissan responded

Hi Damian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

My wife and I started bringing our vehicles here to this location because of the service that Dillon provides and the fact that he has so many awards that you have given Dillon for a job well done either wa More

by Robert.caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Nov 18, 2024 -

Robert.caro responded

You suck

Nov 19, 2024 -

Cedar Park Nissan responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the service pricing. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Jeremy Graves Service Director jgraves@cedarparknissan.com

November 11, 2024

Great service provided by the whole team, Joseph was outstanding, his knowledge and communication was above and beyond. More

by Fernando Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , group1auto group1auto
Nov 13, 2024 -

Cedar Park Nissan responded

Thank you Fernando for taking the time to let us know how we did. We hope you have a great day!

November 10, 2024

Waited two hours for an oil change, tire rotation and plug a nail in one of the tires. The car was returned without the tires being inflated (since one was low prior to going in) and they never rotated More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Nov 12, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your negative service experience because that should not have happened. I would love to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeremy Graves Service Director jgraves@cedarparknissan.com

Nov 16, 2024 -

RM responded

Thanks. I sent you a note (privately) on the 13th and still haven't heard back. I'll reach out directly to hopefully resolve the issue. I've also noticed that my car is now missing the tire lock bolt from the glove box as well. Expect that you will be able to provide a new one of these.

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