Cecil Clark Chevrolet

Service Department Ruined Brand New Rims My family purchased new American Racing rims for my brother's Chevy Silverado for this past Christmas. When he needed an oil change and thought maybe My family purchased new American Racing rims for my brother's Chevy Silverado for this past Christmas. When he needed an oil change and thought maybe an alignment, he went to Cecil Clark Chevrolet thinking the service department would know what they were doing because they are a dealership. He did not need an alignment but they did decide to rotate his tires with the oil change. The service tech used the wrong size socket on the key for the lug nuts and gauged a huge scratch around every lug nut. Not on one wheel, but ALL 4! After much frustration with management, the owner said they would not own up to the damage but offered to fix them anway. He was turned over to the body shop where they didn't even move his truck or clean the rims and only touched up the rim with what looked like a glossy touch up pen- the rims are matte! They now look horrible! We are so upset that they cannot take ownership of their wrong doing and make it right. Customer service and the OWNER could have kept happy customers for life but instead they are getting my bad reviews. Now we want to let everyone know that not only are their techs inexperienced and unreliable but the management and ownership can't take responsibility for their employees' mistakes and make things right. There are plenty of dealerships in this area, don't go to this one!!! More

Awesome experience - 5* all around - Joseph Clark is great! Joseph Clark of Cecil Clark Chevrolet is the real deal!! It would have been a 3-hour drive for me to drive there and purchase the Chevy Tahoe LTZ. I Joseph Clark of Cecil Clark Chevrolet is the real deal!! It would have been a 3-hour drive for me to drive there and purchase the Chevy Tahoe LTZ. I was having a busy day at work in West Palm Beach, and Joseph not only offered me more on my trade in than any dealer nearby, but he also was willing to give me the best price on the new Tahoe of anybody I contacted, and as if that was not enough, he offered to drive the car to West Palm Beach, do the paperwork in my office and take my trade back to Leesburg - and save ME the 3 hours of driving. Wow!! Can you say impressive? Every question answered, timely, called me early in the morning from home when I sent my email. Just Right On Top Of Every Little Detail from the very start!! I am so impressed. My next Chevrolet will come from Cecil Clark in Leesburg - and I won't waste much time dealer shopping in my neighborhood. More

I purchased a 2012 Silverado in September of 2012. The sticker price was $41,000. I had a trade-in, which was an older vehicle was lots of miles but prior to going to the dealership I did my homework on sticker price was $41,000. I had a trade-in, which was an older vehicle was lots of miles but prior to going to the dealership I did my homework on the trade-in value and it was $5700.00. They told me they would give me $2000.00 and when I said forget it and got up to leave they asked me how much would I need to make the deal happen and I told them $5000.0..they said "OK". I also had a corporate discount which totaled $2723.00. I told them I would have to come back later so I could go home and get my glasses so I could read the paperwork. They assured me that wasn't necessary...yes...a stupid move on my part. They only gave me $2000.00 on my trade-in and never gave me my company discount although I asked them about this at least 4 times. When I realized what they had done when I got back home, I called them but they said they had already sold my vehicle (so I couldn't cancel the deal), I signed the paper work and I was basically out of luck. Worst yet, I went to trade it in to get a better gas mileage vehicle and I lost 42% of the value I paid since Chevy's don't retain they're value and because they manufactured too many they're giving them away now. If you're shopping for a Chevy there's another Chevy dealership across the road - don't deal with these immoral people. More

We have bought several cars from Cecil Clark Chevrolet and will only bring them here for service. The staff is great. They are always willing to go that extra mile to be sure all of their customers are p and will only bring them here for service. The staff is great. They are always willing to go that extra mile to be sure all of their customers are pleased. More

The most dishonest service department that you could ever find. They tried to charge for over $2ooo worth of repairs that were not needed. I would stay far away from this dealership. find. They tried to charge for over $2ooo worth of repairs that were not needed. I would stay far away from this dealership. More

I have bought from many dealers during my driving years, but, at Cecil Clark Chevrolet, you get a sense of people that do business and treat their customers as they would want to be treated. Since moving t but, at Cecil Clark Chevrolet, you get a sense of people that do business and treat their customers as they would want to be treated. Since moving to Leesburg from North Florida, I have bought 4 vehicles from Cecil Clark Chevrolet. Because of the way they treat their customers, both before & after the sale. Their service Dept is 2nd to none. Chevrolet could use Cecil Clark Chevrolet as the example of what a dealer shold be. More

I took my Chevrolet Corvette in for a warranty repair on a delaminated roof. The car was done sooner than promised. The work was perfect. The paint matches perfect. I bought my car at another dealership o a delaminated roof. The car was done sooner than promised. The work was perfect. The paint matches perfect. I bought my car at another dealership over 60 miles away. The closest Chevrolet dealer to my house treated me awful. The service manager told me the car wasn't his problem and that I should take it where I bought it. Cecil Clark was helpful. They offered a rental if I needed it, which I didn't. They worked out several solutions for my problem. I had never visited them before, but the attitude of their staff will bring me back. More