Cecil Atkission Motors Inc

Completely incompetent service department and management. I drove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable I drove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable to even diagnose the vehicle. I was told that i would need to have my vehicle towed in-order to pick it up , after i had driven it there. They said they had to push it into the service bay. I told them i drove it in xxx ? I had them bring me a jump box and i started it and drove if off the lot. THEY WERE TOO STUPID TO CHECK THE BATTERY , BOOST START IT , AND COMPLETE A DIAGNOSTIC. AND THE BRANCH MANAGER IS TOO INCOMPETENT TO MANAGE THE MECHANICS AND SERVICE DEPARTMENT AND STILL SAYS THAT A COMPLETELY STOCK TRUCK THAT I PURCHASED FACTORY RE-CERTIFIED IS TOO COMPLICATED AND THAT ITS SOMEHOW OK THAT THEIR MANUFACTURE CERTIFIED SERVICE DEPARTMENT IS TOO “uncomfortable” TO JUMP THE BATTERY ON A COMPLETELY STOCK VEHICLE AND DIAGNOSE A DIFFERENT ISSUE , after i drove it onto the lot. AND THEY CHARGED ME $730 to do absolutely nothing INCOMPETENCE , THEFT BY DECEPTION , FALSE ADVERTISEMENT OF HAVING MANUFACTURE CERTIFIED SERVICE , NEGLIGENCE , AND ABSOLUTE ZERO ACCOUNTABILITY. Things were stolen out of my truck including tools - and that makes zero sense BECAUSE THEY DONT KNOW HOW TO USE TOOLS TO DO SO LITTLE AS JUMP A BATTERY. The manager and the service department are thieves and liars . IF YOU ARE CAPABLE OF JUMPSTARTING A VEHICLE YOU ARE MORE QUALIFIED TO WORK ON VEHICLES THAN THIS DEALER IS , WHAT A FRICKIN JOKE . xxx More