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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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November 08, 2022

Professional, knowledgeable and friendly. Service advisor very easy and pleasant to work with and she showed me around the waiting area. There were no delays in getting the car in and servi More

by Jennifer.ruzycki
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kayla Wilson
Nov 09, 2022 -

Cavender Subaru of Norman responded

Thank you for your kind words! We appreciate your business?

November 07, 2022

Fast and courteous. Pete was able to resolve the issue with my Outback a lot sooner than I expected. More

by Esslingerkenneth47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Nov 09, 2022 -

Cavender Subaru of Norman responded

Glad to hear!

Nov 09, 2022 -

Cavender Subaru of Norman responded

Good to hear!

November 05, 2022

Prompt and courteous staff; comfortable waiting area. Enjoyed the complimentary coffee and snacks. Would recommend More

by CLICK.DAVID
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Nov 07, 2022 -

Cavender Subaru of Norman responded

Thank you for the high rating! We are glad to have been able to increase our service waiting area and glad to know you enjoyed the snacks!

November 03, 2022

My service experience was very good. I was able to read in quiet surroundings, and conferred with the automotive service personnel with quick results. I received a good deal of personal More

by MMEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Nov 07, 2022 -

Cavender Subaru of Norman responded

Thank you! We always love to hear about a good experience!

November 03, 2022

Service department advisor is always friendly and efficient. New waiting area is comfortable and clean. More

by BARBJJRDH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Nov 07, 2022 -

Cavender Subaru of Norman responded

Thank you! We are glad you like the new waiting area!

November 02, 2022

Brought my vehicle in for an oil change and tire rotation. I assume the oil was actually changed, the tires were definitely not rotated as the passenger rear tire had a chalk mark on it and it's sti More

by XMBALMR
Recommend Dealer
No
Employees Worked With
Kayla
November 02, 2022

Jeff did a great job with helping me and he is consistently on top of things. More

by GEREMY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Strahan
Nov 07, 2022 -

Cavender Subaru of Norman responded

Great to hear! We look forward to servicing your automotive needs in the future!

November 01, 2022

My oil change and tire rotation were completed in just under 1/2 hour! Oscar was friendly and very professional. Amazing customer service! More

by SMEBERT.ALOHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Nov 02, 2022 -

Cavender Subaru of Norman responded

Thank you for using our service department and for your feedback. I will pass this along to Oscar, let us know if we can help with anything else. Brad Smicklas, General Manager

October 28, 2022

Went in for 30k mile service. The staff were direct and helpful, and service was quick. The lobby area was great for doing a bit of work while I waited. Good experience, and made More

by ANTHONY.CARFANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian
Oct 31, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to get you taken care of, we also appreciate your feedback. Brad Smicklas, General Manager

October 28, 2022

Brand new facility and service center. Service rep very knowledgeable about service and what needed to be done. Had alignment checked and scheduled appointment. More

by ERICWELBORN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian
Oct 31, 2022 -

Cavender Subaru of Norman responded

I am glad that we were able to meet your expectations, please let us know if we can be of further help. Brad Smicklas, General Manager

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