Cavender Subaru of Norman - Service Center

Work was completed, questions were answered and we were on our way in about an hour! on our way in about an hour! More

Attentive, keeping you up to date and making suggestions. Feels like they really have customer interest in mind. Feels like they really have customer interest in mind. More

Very friendly staff! Checking on you while you wait in the service department, offering water, coffee and keeping you updated on your vehicle. Great job guys! Checking on you while you wait in the service department, offering water, coffee and keeping you updated on your vehicle. Great job guys! More

Really nice people. Showed me the Ins and out of the car and set the car up. Very nice of him to do that Showed me the Ins and out of the car and set the car up. Very nice of him to do that More

The staff is a very courteous and personable group. The waiting area is clean, spacious and meets a variety of needs. The waiting area is clean, spacious and meets a variety of needs. More

I purchased my 2022 Outback Wilderness 6 months ago. This was my first scheduled service plus having a trailer hitch installed. This is also my first Subaru vehicle. The first thing I noticed was h This was my first scheduled service plus having a trailer hitch installed. This is also my first Subaru vehicle. The first thing I noticed was how clean and organized everything was. I was used to just pulling up into a dealer's service garage where they are working and dropping the car off. Here, there was a separate check in area which was very nice to process through. Since the technician that was experienced in installing the hitches was not there that day, they provided me with a free loaner vehicle for a couple of days. I appreciated waiting for the experienced tech, since adding the hitch was really quite an involved process. The whole check-in process was very smooth. I came back a couple of days later as planned, and my car was perfect. Turning in the loaner and processing the paperwork was the easiest I had ever experienced at a dealership. Everyone I dealt with was very friendly and professional. We only have a few Subarau dealers in our area, and this is the only one I will deal with now. They have gained my trust as a customer completely. More

Cavender Subaru is an excellent dealership with a mixture of mature advisors with multiple skill levels. They do a good job with the customer experience. of mature advisors with multiple skill levels. They do a good job with the customer experience. More

Was in for first service; oil change, tire rotation, etc. was told it would be about an hour and my car was ready right on time. Customer lounge is very nice with coffee, snacks! was told it would be about an hour and my car was ready right on time. Customer lounge is very nice with coffee, snacks! More

Service department was able to find and resolve issue I was complaining about that other locations ignored. was complaining about that other locations ignored. More

Check Engine light, plus several others suddenly came on Saturday evening as I was driving. Instead of calling for an appointment, I drove the car in early this morning hoping it could be serviced today. Go Saturday evening as I was driving. Instead of calling for an appointment, I drove the car in early this morning hoping it could be serviced today. Got car fixed. More