Cavender Subaru of Norman - Service Center

Necessary maintenance completed in a timely manner When I took my Forester in due to a recall, a thorough exam revealed 4 additional problems due to lack of service in the past. I was informed of When I took my Forester in due to a recall, a thorough exam revealed 4 additional problems due to lack of service in the past. I was informed of the functions, costs and options available at every step. all the service people I encountered were competent, friendly and efficient. Though there was a steady stream of customers, wait times were minimal. Confident that my car is in much better condition now than when I took it in, my service needs will be handled at the Subaru dealership as long as I own it. The air conditioner is 200% cleaner now, too. More

Thumbs Up! Very personable, efficient and professional service. It was a nice change to actually feel like I was being treated like a human being! Friendly sta Very personable, efficient and professional service. It was a nice change to actually feel like I was being treated like a human being! Friendly staff and they didn't try to simply get me to buy a new car. Instead they did a great job fixing the one I have. More

Fast, Efficient, Great Customer Service Krista was great at explaining what was covered under the milestone service. She thoroughly went over the services to be completed and when I inquired Krista was great at explaining what was covered under the milestone service. She thoroughly went over the services to be completed and when I inquired about having my vehicle washed she added that to the notes. Overall I was very impressed with the service provided and felt like they had me out of there quite quickly for it being a milestone service. I will admit that I was nervous going to a new dealership as my prior one in California was so great but I was very satisfied with their customer service and will definitely be returning here for my service needs. I would definitely recommend Hudiburg to any fellow Subaru owners! More

Pete makes it " Easy Peasy " ! When it came time for our first service on our 2011 Forester ( my wife named her Pearl ), I was lucky enough to draw Pete in the service department. H When it came time for our first service on our 2011 Forester ( my wife named her Pearl ), I was lucky enough to draw Pete in the service department. He has guided me through seven years of service telling me what should be done. He gave me his cell phone number to make it seamless to call and make an appointment at a time convenient to me. I am sure there are other competent and courteous people there, I just don't want to have to find out. Pete makes it so "Easy Peasy". Keith M. Norman OK More

Top rated customer service! We have purchased 2 vehicles from Hudiburg Subaru. We have received the best customer service from start to finish that continues on even into the se We have purchased 2 vehicles from Hudiburg Subaru. We have received the best customer service from start to finish that continues on even into the service dept! More

EACH TIME IT JUST GETS BETTER let me start off by prefacing this- I am an old fart, grew up when cars had carburetors/points/condensers and you dint have to tear half the engine ap let me start off by prefacing this- I am an old fart, grew up when cars had carburetors/points/condensers and you dint have to tear half the engine apart to get to the spark plugs.With that out of the way it should give an idea of how much it pains me to have to pay to have stuff like that done-plugs, heck I doubt if some of the techs now have ever even seen points!! And I say techs because the guys fixing cars now days are technicians, not mechanics. Anyway, back to my review. I have two subies- one bought from Hudiburgh and the other a used one that is serviced at Hudiburgh. I have had to take both in for repairs and have NEVER been taken for granted,talked down to or mislead on the cost or the repairs being done. Quite the opposite- on one occasion the problem was misdiagnosed and I returned shortly after. They found a service bulletin covering the issue and did all necessary repairs with no charge since they had misdiagnosed previously And I am not talking inexpensive repairs- the cost to me would have been north of 500 dollars. Another occasion was when the used subie threw a check engine light( pesky little things that really only serve to give the wife something to ponder and online diagnose!!) When I called to schedule an appointment the service adviser( Brian) set me up but it was gonna be a while out so he suggested a home help repair and I tried it. Low and behold the problem went away but of course, check engine light remained illuminated.Went ahead and kept appointment anyway for family peace( remember the wife thing from previous). Got in ,told Brian what was going on and he had em check it anyway, no defect found and they had me in an out in less than 45 minutes- and no charge, I should mention at this time that in all of my visits when I needed to leave the vehicle for extended periods i was provided a loaner with no hassle or questions asked. So to sumise this lengthu review- do I like having to pay for something I feel like I should be able to do? No ! BUT...if I am going to have to( and I am- im a mechanic, not a technician) I will gladly take it to Hudiburgh and trust them to take care of not only my vehicles but me as well.I feel like family there and am treated as such( Oh yeah, their prices are very comparable to local shops- I checked each time!!!) HUDIBURGH SUBARU- WHERE YOUR CAR AND YOU ARE TREATED LIKE FAMILY!! More

Service Pete always takes care of me. If I forget to schedule an apt, he still works me in, in an expeditious manner. I just brought in the old Forrester f Pete always takes care of me. If I forget to schedule an apt, he still works me in, in an expeditious manner. I just brought in the old Forrester for service. You been taking care of it for 8 years. I also brought in the new Forrester for its first check. Service with a smile More

Efficient, friendly, Came in for routine maintenance (18,000), informed of additional needs--due to two long and hard road trips--, efficiently dealt with, fully informed. Came in for routine maintenance (18,000), informed of additional needs--due to two long and hard road trips--, efficiently dealt with, fully informed. I trust the folks in this service center. More

Excellent service representative Krista did an outstanding job, she needs to get an office. She's been there for quite awhile. Please manager, hook her up, pretty please. Krista did an outstanding job, she needs to get an office. She's been there for quite awhile. Please manager, hook her up, pretty please. More

Got me checked in and out very efficiently. Checked to see if they had the part they needed so that the "down" time would be shorter. Called to say that the car was ready. Checked to see if they had the part they needed so that the "down" time would be shorter. Called to say that the car was ready. More