
Cavender Subaru of Norman
Norman, OK
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Wonderful service department…. ask for Oscar Garcia!! He will make sure your car’s maintenance is done properly!! ask for Oscar Garcia!! He will make sure your car’s maintenance is done properly!! More
Everyone I interacted with was fantastic, but I really feel my service rep Kai went above and beyond to make my experience a great one. I really appreciated how she took the time to guide me through the p feel my service rep Kai went above and beyond to make my experience a great one. I really appreciated how she took the time to guide me through the process, like managing expectations with troubleshooting an intermittent issue I was experiencing, keeping me in the loop with updates, and going over what maintenance was done and plan for future maintenance visits. I'm also impressed about how the staff checked in for feedback and if there was anything that could be done better to improve my experience. Everything was great! Keep up the awesome work! :) 10 out of 10 would recommend and look forward to my next maintenance check in! More
Once again, thanks for the great service! Love their waiting lounge which is like visiting a coffee shop while waiting. I always make a vanilla latte while waiting. Love their waiting lounge which is like visiting a coffee shop while waiting. I always make a vanilla latte while waiting. More
I have been fortunate, for the most part, in having great service from this deslership. Only one negative service rep... and I'm sure he doesn't realize how he comes off... such as telling me the feature service from this deslership. Only one negative service rep... and I'm sure he doesn't realize how he comes off... such as telling me the feature concerning me wasn't really important, anyway. When I got home, and thoroughly read the service report the problem was not accurately stated. More
Kia was fantastic! Very friendly quick and efficient t service. Kept me updated on what was happening during my wait. Nice waiting area. The only thing I missed was the Very friendly quick and efficient t service. Kept me updated on what was happening during my wait. Nice waiting area. The only thing I missed was the car wash this time. I loved the video of the service of my car! More