Cavender Nissan San Marcos

great experience This was my first time getting my own car in my own name. Was quick and easy. They had the exact car I wanted on the lot. This was my first time getting my own car in my own name. Was quick and easy. They had the exact car I wanted on the lot. More

Great Service Very personable, polite and very informative. Helpful. I was treated as a buyer and not an easy target. I felt very welcome and treated with respect, Very personable, polite and very informative. Helpful. I was treated as a buyer and not an easy target. I felt very welcome and treated with respect, not just because I am a senior but because they saw my need and budget. More

San Marcos Nissan is there for the Customer Steve Moreno was very friendly, courteous and helpful. I received the Best! customer service and Jasetin was very informative and knowledgeable. I Steve Moreno was very friendly, courteous and helpful. I received the Best! customer service and Jasetin was very informative and knowledgeable. I recommend San Marcos Nissan and their staff. More

Great People Knowledgeable people and easy to deal with, willing to help all they can. Mr. James Scott was very helpful and found the one car that met our needs Knowledgeable people and easy to deal with, willing to help all they can. Mr. James Scott was very helpful and found the one car that met our needs and wishes. Mr. Scott was even willing to deliver the car to our house when we were unable to stay for the detailing and such after all paper work was done. He stayed for some time when he delivered, to show the husband all the new details of the dashboard electronics. More

San Marcos Nissan is Awesome! Everyone was so friendly and hopeful with the purchase of my new Murano! I love my new car and would definitely recommend you buy from them!!! Everyone was so friendly and hopeful with the purchase of my new Murano! I love my new car and would definitely recommend you buy from them!!! More

Extremely helpful I got the best customer service, a great deal and overall an amazing car that I love. Lauren Phillips was really helpful, and gave me a really good de I got the best customer service, a great deal and overall an amazing car that I love. Lauren Phillips was really helpful, and gave me a really good deal. More

Best experience I've ever had. I have begin by bragging on my sales rep., Roy Gonzalez was awesome, did everything to make it possible for me to have what I wanted. The dealership a I have begin by bragging on my sales rep., Roy Gonzalez was awesome, did everything to make it possible for me to have what I wanted. The dealership as a whole made me feel at home, and comfortable. The atmosphere there was very friendly, and I felt the warmth and unity of the company, instead of the competiveness like most dealerships. More

Extremely Happy Salesmen are awesome and they work to make a deal that you are happy with and can afford. Kraig and Alfred are great!!! They worked hard to get us in Salesmen are awesome and they work to make a deal that you are happy with and can afford. Kraig and Alfred are great!!! They worked hard to get us in the car I wanted and could afford. Really respectable and friendly salesmen!! More

Avoid this dealership!!! We purchased a vehicle in October of 2015. That process was okay. I guess once you sign on the dotted line that's all she wrote. We got GAP coverage a We purchased a vehicle in October of 2015. That process was okay. I guess once you sign on the dotted line that's all she wrote. We got GAP coverage and wound up able to refinance at a better rate and needed to cancel the GAP coverage. This is where the absolute worst customer service from anywhere begins. We left multiple messages both phone and email to Mr Kasch in finance. After a month of no response from Mr Kasch, we contacted the dealership and spoke with a manager Mr Putnam who assured us he would take care of it. Well guess who contacted us the next day? Why Mr Kasch of course... When I kept trying to point out how upset we were, he blew me off. To make a frustratingly long story short, the vehicle was refinanced in November. Paperwork was completed in December. We contacted the company with the GAP coverage and as of today Feb 4, 2016, they have received no paperwork from good old Mr Kasch. We've left messages for Mr Kasch and you guessed it. No Response!!! STAY AWAY. These people are worthless. More

Restored My Faith After writing this review yesterday, I have spoken with Michael Conner and Cassandra Gonzales of San Marcos Nissan. They were both apologetic, unders After writing this review yesterday, I have spoken with Michael Conner and Cassandra Gonzales of San Marcos Nissan. They were both apologetic, understanding, and helpful. Mr. Conner told me to bring the car back in to them and he will correct whatever is wrong with the car and give us a loaner until it is fixed. He has restored my faith in this dealership, and I appreciate him stepping up and taking care of this issue so quickly. I change my rating to 5 stars for customer service, and I would certainly recommend this dealership. More