Cavender Nissan Rockwall

Not impressed this time. My service guy Rondel did not come out until my car was ready. Usually they come out and give me an update. Also I had asked if the pressure in my ti My service guy Rondel did not come out until my car was ready. Usually they come out and give me an update. Also I had asked if the pressure in my tires had been checked, he said they had unfortunately that was not the case. They still had the same pressure. Just not impressed with him. More

Shifty, not trustworthy, inferior work. Not happy with the new dealership. I've used Nissan since 2017 when I purchased my Murano for maintenance. Since Cavender took over the service depa Not happy with the new dealership. I've used Nissan since 2017 when I purchased my Murano for maintenance. Since Cavender took over the service department tries to talk me I to work that does not need to be done. The last oil change and tire rotation will be the last visit to the dealership. They told me my brakes were dangerously low and needed to be replaced. It would cost me $333 per brake if there was no damage. I purchased brakes for $120 (all four) and had my brother in law help me replace them. Over half the pad remained, they were not dangerously low and there was no rotar damage. The worst part is that my lug nuts were all dangerously loose, which could have caused an accident...because the dealership did not tighten them well. I was also missing one! I used to trust Nissan and the service I received. No longer! I thought my next car would be a Nissan... I will be reconsidering. More

Nice clean. Nice to have a greeter at front entrance who is pleasant. My salesman Aaron was as pleasant and friendly as anyone I have dealt with in car sales in Nice to have a greeter at front entrance who is pleasant. My salesman Aaron was as pleasant and friendly as anyone I have dealt with in car sales in many many years of trades. His interest above selling me the car was to make sure I understood what he was saying. His courtesy and caring was above and beyond. In my oberservation of him , he handled more than one circumstance at the time with greatest of ease. So KUDOS to AARON JOHNSON. 🔝💯☀️😁👍👍👍 More

Clayton and the team worked hard to get me the best deal and stay within my price range. I was shown nothing but kindness and respect during my visit. and stay within my price range. I was shown nothing but kindness and respect during my visit. More

Cavender's dealership was clean and inviting. The sales rep, Dalita, understood my needs and filled them without trying hard upsell me. The staff at the dealership were friendly and welcoming. T The sales rep, Dalita, understood my needs and filled them without trying hard upsell me. The staff at the dealership were friendly and welcoming. The car buying experience at Cavender was as painless when compared to other times that I've purchased a car at other dealerships. More

Great team work by the sales team. I never set foot in the dealership or the state. I never set foot in the dealership or the state. More

Great fast service. Jim the advisor did a great job to inform me about a recall and fixing the recall. Jim the advisor did a great job to inform me about a recall and fixing the recall. More

Landon was my salesman and he did an exceptional job. Never felt pressured, and he was very honest and upfront with everything. Wonderful experience, he’s highly recommended in my eyes. Never felt pressured, and he was very honest and upfront with everything. Wonderful experience, he’s highly recommended in my eyes. More

Very friendly and courteous. This appointment went a little faster than last one. Helpful and kind This appointment went a little faster than last one. Helpful and kind More

Only thing that could be better is a little longer explaining what all the truck can do and info on roadside service explaining what all the truck can do and info on roadside service More