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Cavender Nissan Rockwall

Rockwall, TX

3.9
128 Reviews
Your neighborhood Nissan dealership is under new ownership! Meet Cavender Nissan of Rockwall. We have over 80 years of experience in the car business, and we value our customers above all else. We are ready to help you with all of your automotive needs! Cavender Confidence" - One Price, One Person, One Hour At Cavender Nissan of Rockwall, we believe in being transparent and upfront with our customers. Our "Cavender Confidence" program ensures that we offer our best price upfront without any area adjusted markup. We perform weekly market analysis to make sure our customers are getting the best deal possible. We also guarantee that your paperwork will be completed and your vehicle will be ready for delivery in one hour or less. When you are looking to buy a new or used vehicle, we have a lot of information for you to help you make your decision. From financing information to research on all of the new car models we sell, there's something for everyone on our site. If you still have questions, don't hesitate to send us an email or contact us and our dedicated team will be glad to help you out. When you have found something you are interested in please feel free to get a price quote, evaluate your trade, apply for credit, or even save money by checking out our new car specials or used car specials. If you need service, our certified service technicians are ready to help you take care of your car so it lasts as long as you need it to. We also have a fully stocked parts department with genuine Nissan parts and accessories. Our staff is eager to assist you. Come see us today!
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1700 I-30

Rockwall, TX

75087

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Showing 128 reviews

October 03, 2023

I had a great experience with Andres at Cavendars! He’s an amazing salesman! He really listens and I trust him completely!! I wouldn’t send my friends and family anywhere else More

by ritafr78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
Oct 04, 2023 -

Cavender Nissan Rockwall responded

Rita, we're so glad to know that Andres provided you with a great experience at Cavender Nissan of Rockwall. We appreciate your trust and hope to see you back again down the road!

October 03, 2023

Excellent customer service. Aaron Johnson is always aware of the needs we have as clients. excellent seller and excellent person. More

by dfvaquera182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Oct 04, 2023 -

Cavender Nissan Rockwall responded

We're so glad to know that you had an excellent experience with our team here at Cavender Nissan of Rockwall, especially Aaron! We appreciate your feedback and look forward to assisting you in the future.

October 03, 2023

Excellent customer service and very efficient service. They were quick to attend to my situation. More

by dfvaquera182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rondelle, Delano Palmer, Debra Bolden, Aaron Johnson
Oct 04, 2023 -

Cavender Nissan Rockwall responded

It was our pleasure to serve you in such an efficient manner here at Cavender Nissan of Rockwall. Thank you for this 5-star review and keep us in mind for any future needs!

October 02, 2023

Jim was very polite and as usual, provided us with a great service, we have been bringing our cars here and we plan to keep on doing so. More

by meavemauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Virgin
Oct 03, 2023 -

Cavender Nissan Rockwall responded

Meave, we're so glad to know that Jim and our team at Cavender Nissan of Rockwall have consistently provided you with great service. We thank you for your loyalty and look forward to seeing you again in the future!

Oct 04, 2023 -

Cavender Nissan Rockwall responded

Meavemauricio, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

September 30, 2023

I went in for a battery on my 2022 Altima , the young man that helped me was very nice.I was in and out but what. I don’t like is I paid $392 just for a battery and that way to much. More

by danielle_cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 04, 2023 -

Cavender Nissan Rockwall responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 30, 2023

Every time I arrive I am greeted with a smile. My service is usually very quick. I am always on the go, and a very busy mother. Life can be a bit chaotic but I feel at ease knowing I can stop by t More

by mireilymiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stapes , Aaron Johnson
Oct 02, 2023 -

Cavender Nissan Rockwall responded

Mireily, it's wonderful to know that our team at Cavender Nissan of Rockwall can provide a positive and efficient service experience for you. We understand how busy life can get, so we're glad we could offer some relaxation during your visit!

September 28, 2023

The employees are very friendly and concerned about their customers and take pride in their work. I appreciate da service I received when I came in for service. More

by Salliearnwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Bolden
Sep 28, 2023 -

Cavender Nissan Rockwall responded

We're glad to know our team at Cavender Nissan of Rockwall made you feel valued and took good care of your vehicle. We appreciate the positive feedback!

September 25, 2023

Took 3 hours to retest my vehicle. I left without them doing anything. Worse service visit I have ever had. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Sep 26, 2023 -

Cavender Nissan Rockwall responded

Dale, I'm sorry your visit took longer than anticipated. We'd appreciate a chance to discuss this further with you directly so that we can work towards improving future visits. Please reach out at your earliest convenience - Thank you, Steve Bentley - Service Manager - 469-614-5365

September 23, 2023

I have Never written an auto dealer review before. ...But over the last 30 years of buying cars I have been treated like royalty like Cavender's treated me...Clayton was really on the very as ball...pe More

by Bradley-WTexas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clayton, John Lewis, Lily
Sep 25, 2023 -

Cavender Nissan Rockwall responded

Bradley, we're over the moon to know that Clayton, John, and Lily made your experience at Cavender Nissan of Rockwall a memorable one. Enjoy your Nissan Titan Platinum Reserve!

September 23, 2023

They are unorganized and will make you wait hours to buy and service your vehicle. I have waited multiple hours just for an oil change multiple times. They don't do paperwork properly and forget that I have More

by cbohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole staff is poor 1 star
Sep 26, 2023 -

Cavender Nissan Rockwall responded

I'm sorry to read about your experience. We strive for efficiency and clear communication, so it's disappointing to see we've missed the mark during your visits. Your feedback is valuable as it helps us improve our service delivery process. I'd like to personally assist you with this matter, please reach out at your earliest convenience. Thank you, Steve Bentley - Service Manager - 469-614-5365

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