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Cavender Nissan Rockwall
Rockwall, TX
128 Reviews
Your neighborhood Nissan dealership is under new ownership! Meet Cavender Nissan of Rockwall. We have over 80 years of experience in the car business, and we value our customers above all else. We are ready to help you with all of your automotive needs!
Cavender Confidence" - One Price, One Person, One Hour
At Cavender Nissan of Rockwall, we believe in being transparent and upfront with our customers. Our "Cavender Confidence" program ensures that we offer our best price upfront without any area adjusted markup. We perform weekly market analysis to make sure our customers are getting the best deal possible. We also guarantee that your paperwork will be completed and your vehicle will be ready for delivery in one hour or less.
When you are looking to buy a new or used vehicle, we have a lot of information for you to help you make your decision. From financing information to research on all of the new car models we sell, there's something for everyone on our site. If you still have questions, don't hesitate to send us an email or contact us and our dedicated team will be glad to help you out. When you have found something you are interested in please feel free to get a price quote, evaluate your trade, apply for credit, or even save money by checking out our new car specials or used car specials.
If you need service, our certified service technicians are ready to help you take care of your car so it lasts as long as you need it to. We also have a fully stocked parts department with genuine Nissan parts and accessories. Our staff is eager to assist you. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 128 reviews
January 22, 2024
THIS IS THE BIGGEST RIP OFF SERVICE DEPARTMENT EVER. I TOOK MY CAR IN TO BE SERVICED BECAUSE IT WOULD NOT POWER UP OR DO ANYTHING. THE MAIN FUSE HAD BLOWN AND I REPLACED IT FOR $49 BEFOFE I TOOK IT TH I TOOK MY CAR IN TO BE SERVICED BECAUSE IT WOULD NOT POWER UP OR DO ANYTHING. THE MAIN FUSE HAD BLOWN AND I REPLACED IT FOR $49 BEFOFE I TOOK IT THERE. IT WAS GOOD WHEN I TOOK IT THERE. THEY SAID THE MAIN FUSE BLOCK WAS SHORTING OUT AND IT WOULD FIX IT FOR $800. WHEN I WENT TO PICK IT UP THEY HAD NOT REPLACED WHAT THEY SAID. THEY REPLACED THE SAME FUSE NOT ONCE BUT TWICE AND CHARGED $900 AND THEY MADE A NEW KEY THAT WAS NOT AUTHORIZED. NOW THE BILL IS ALMOST $1300 AND THEY DID NOT FIX A DANG THING. THAT IS 10 MONTHS AGO AND I HAVE COMPLAINED TO NISSAN, THE GM, THE SERVICE MANAGER, THE SERVICE WRITER AND I HAVE BEEN GHOSTED BY ALL. I GUESS THEY EXPECT THIS WILL GO AWAY??? NOT AT ALL LIKELY. More
by chrisv454
Employees Worked With
Jim Virgin (terrible) Steve Bentley (worse)
December 12, 2023
Amanda, my service associate, was great. She kept me informed throughout the whole process. My car brakes where done when promised and my car stops so much better. She kept me informed throughout the whole process. My car brakes where done when promised and my car stops so much better. More
by lorip746
Employees Worked With
Amanda
December 11, 2023
Everyone always friendly and very helpful. Waiting area very comfortable. My service advisor Jim Virgin always goes over everything with me and lets me know of any issues that need to be take Waiting area very comfortable. My service advisor Jim Virgin always goes over everything with me and lets me know of any issues that need to be taken care of . I respect his honesty and concern for his customers. More
by kistriplin
Employees Worked With
Diana Smith , Jim Virgin
December 06, 2023
Wayne said he could get my oil changed but didn’t tell me it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil it would take 2 1/2 hrs, I’ve never had to wait that long. Also I didn’t get paperwork for multipoint inspection that should have been done with oil change. More
by Pam Lindsay
Employees Worked With
Wayne
November 27, 2023
The car salesman (Thomas) was superb but my experience at the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I fo the so-called “Service” department was dismal. I purchased a used car and returned for service that should have been caught during “make ready”. I found the service manager to be quite rude and dismissive. More
by blanche1130
Employees Worked With
Both receptionists were great. , Debra Bolden, Thomas Young
