Cavender Nissan Rockwall

So I called today to find out about my registration with the temp plates are up on the 19th I wish I never went to you guys! Even worse I got laughed at by Lynn in accounting because my “paperwork” was c the temp plates are up on the 19th I wish I never went to you guys! Even worse I got laughed at by Lynn in accounting because my “paperwork” was completed Jan 13th and I’m dumb for not knowing that! It is Feb 9th and she tells me my tags were mailed out yesterday? Why have y’all be sitting on them for a month? I will NEVER get another Nissan because of this experience and lack of service y’all say you pride yourselves in! A joke! As soon as I can trade it in I’m going back to Kia! Nissan has lost me as a customer and this was my third Nissan. Never again More

I was in your dealership on the 25th to have an in warranty replaced on my 5 month old Murano. I was sent to Cavender by Greenville Nissan because they did not have a battery. Greenville Nissan also warranty replaced on my 5 month old Murano. I was sent to Cavender by Greenville Nissan because they did not have a battery. Greenville Nissan also did not send the necessary paperwork so additional tests did have to be performed. I liked the service I received at Cavender's. Will not return to Greenville Nissan More

Sells junk and hides behind "as is" document. Go somewhere else before you get suckered Go somewhere else before you get suckered More

The absolute WORST experience buying a car ever!!! I WILL NOT BE BACK!!! They sold me a car with items, it was not equipped with!! (Landon & Aaron). When I went to return it, they tried to lie (Thomas WILL NOT BE BACK!!! They sold me a car with items, it was not equipped with!! (Landon & Aaron). When I went to return it, they tried to lie (Thomas, Landon & Aaron) and said the car did have the features they sold me, which Nissan Corporate confirmed, the car was not equipped with those features they sold me. They told me the car was already funded, therefore, I could not return the car 24 hours after my purchase. They proposed to sell me a car that did have the features that I was suppose to already have on the car they sold me, they even admitted their staff was not up to date on their training, hence, how this ever happened with them selling a car with features it didn't have. I had thousands of dollars in equity with the deal I made for the car that had features it ended up not having. They proposed a different car that was more expensive, had the features I was suppose to already have on my original purchase. Aaron & Landon told me we would do an entire new deal on the other car with those features I thought I already had. My payments would go up $75-$80 a month and my finance would extend from 72 mos to 84 months & I was getting a deal!! WOW!!!! THEIR MISTAKE, NOT MY FAULT THEIR MANAGEMENT CHOSES TO NOT TRAIN THEIR SALEMEN ON THE CARS THEY ARE SELLING!!! Obviously, things weren't adding up... I then had my son, who has previously sold cars and he came up to the dealership. THEY WERE TRYING TO MAKE MONEY ON ME AGAIN ON THEIR OTHER PROPOSED CAR & MORE!!! THOUSANDS PEOPLE!!! THOUSANDS OF DOLLARS..... My son reviewed the paperwork and was astounded.... THIS WAS THEIR ERROR,, THEY ADMITTED....AND WERE TRYING TO SCREW ME OVER AGAIN AND MAKE ME THINK THEY WERE MAKING UP FOR THEIR ERROR!!! THE OWNER, COLBY then became involved.... The car I purchased from them with features they sold to me, which didn't have those features they now offered for me to trade in for the vechicle wiith the features I thought I had WITH A TRADE IN OF $6K THOUSAND DOLLARS LESS THAN I PAID FOR IT 24 HRS EARLIER!! ARE YOU KIDDING ME??? THEIR MISTAKE, THEY ADMIT THEY WERE NOT TRAINED!! I LOSE 6K!!! to trade for a vechicle I thought I was getting the first time. The owner even admitted his salesmen were not trained on this...I GUESS AT MY EXPENSE~~~~!!!!! I WAS STUCK WITH THE CAR THEY SOLD ME WITH FEATURES IT DID NOT HAVE OR TRADE THE CAR I HAD BOUGHT 24 HRS EARLIER TO GET THE FEATURES THEY SOLD ME THE FIRST TIME AND LOSE 6K FOR MY CAR THEY SOLD ME 24 HRS EARLIER. THE OWNER WAS NOT WILLING TO MAKE THIS RIGHT OR COME OUT OF HIS POCKET FOR HIS & HIS SALES TEAM TO MAKE THIS RIGHT!!! COLBY, OWNER WOULD NOT EVEN MEET HALFWAY.... THIS DEALERSHIP NEEDS TO GO OUT OF BUSINESS~~~~~ BEFORE ALL THE REST YA'LL GET SCREWED AS WELL!!! I AM SO DISGUSTED!!! ALL OF THEM SHOULD BE ASHAMED OF THEMSELVES! In addition, I had originally purchased a extended warranty, if my son had not asked them to cancel it and ensured we filled out the form, they would have & may still try to pocket that $4200 dollars as well!! THESE PEOPLE ARE xxxx~!~ More

I spoke with Edin Moeses over the phone looking for a Nissan Versa for my son. She told me over the phone, that they are a family owned dealership, and that they do not charge hidden fees such as dealer Nissan Versa for my son. She told me over the phone, that they are a family owned dealership, and that they do not charge hidden fees such as dealer add ons, environmental protection, or market adjustments. She told me the price on the Internet is the price you pay minus tax, title, and normal fees. She found a car for me, then turned me over to a salesperson, Brenden Regan, who worked up a quote. He added a $2K market adjustment fee. When I asked why he said, "That was the case, unfortunately we are as of now in the worst inventory situation we have ever been in with seeing inbound vehicles still not coming in at the pace we’re pushing them out. I do understand that miscommunication and I can talk with My General Manager. But With only having 2 Versas in our entire 5 store group, we are very aggressive with pricing considering the availability." So to me they seemed shady. I wouldn't trust this dealership. More

I'm a recent buyer of a 2021 Nissan Rogue from McGavock in Rockwall from Martin Rodriguez he was great and he helped me a lot with the car that I wanted to get . He showed me all the wonderful features of in Rockwall from Martin Rodriguez he was great and he helped me a lot with the car that I wanted to get . He showed me all the wonderful features of the car. I would highly recommend to ask from Martin Rodriguez. More

Your staff went above and beyound martin and landin did a great job i will definitely be back, keep up the good work. great job i will definitely be back, keep up the good work. More