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Cavender Nissan Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
3.9
133 Reviews
Welcome to Cavender Nissan of Rockwall, our newest location in the Cavender family of dealerships! We are so excited to meet you, and we hope you enjoy every second of your car buying experience with us. Cavender Nissan of Rockwall has an extensive inventory of new and pre-owned vehicles to choose from, all at a price you’ll love. Whether you're looking for a fuel-efficient sedan like the Maxima, Altima, Sentra, or Versa, a versatile SUV like the Armada, Pathfinder, Murano, Rogue, or Kicks, or a truck that tows with the best of them like the Titan or Frontier, we have it all! Come by and see us or shop online to find your perfect vehicle today. An incredible inventory needs an equally incredible service department to keep these vehicles safely on the road. Cavender Nissan of Rockwall certainly delivers when it comes to service! Our factory-trained technicians and parts associates work diligently to make sure your car is in pristine condition each time you bring it in for service. We have over 40 stalls in our service bay to accommodate the most vehicles in the Rockwall community as possible. We send you out with a complimentary car wash and interior vacuum at the end of every service appointment. That’s just the Cavender way of serving our customers! We are so excited to be here in Rockwall! We cannot wait to show you the Cavender Nissan experience in car buying.
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1700 I-30

Rockwall, TX

75087

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Showing 133 reviews

August 12, 2023

The post sale service support is not good. The advisors are not up to par with the factory 5 year 100,000 mile bumper to bumber warranty on the Titans. More

by truckman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
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Aug 15, 2023 -

Cavender Nissan Rockwall responded

I'm sorry to read about your experience with our post-sale service support. We aim for excellence in all areas, especially when it comes to warranty. I'd like the opportunity to discuss this further so that we can improve on these issues regarding coverage on your vehicle. Please feel free to reach out at your earliest convenience. Thank you, Delano Palmer - General Manager - +1 (972) 587-0518

August 05, 2023

Was a great service and fast, I did it an scheduled service through the web site. More

by janpolusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Aug 07, 2023 -

Cavender Nissan Rockwall responded

Thank you for the review! We appreciate your support and hope to see you again at Cavender Nissan of Rockwall!

July 24, 2023

If you are looking for a low pressure dealership this is the place for you. Stephen was great to work with. More

by Rddennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Willeford
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Jul 25, 2023 -

Cavender Nissan Rockwall responded

Thank you for the positive review! We're glad that Stephen provided you with a low-pressure experience at Cavender Nissan of Rockwall. Safe travels, and we hope to see you back!

July 22, 2023

I would tell my family and friends about Cavender Nissan Rockwall Anthony was a nice and great person i will be back for sure thsnk you all More

by nonacouture7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manacio
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Jul 24, 2023 -

Cavender Nissan Rockwall responded

Thank you for the kind words! We're glad to hear that Anthony provided great service during your visit. We appreciate your support and look forward to seeing you again at Cavender Nissan of Rockwall. Have a wonderful day!

July 07, 2023

I was not present my daughter was there, but from the phone interactions it was all good More

by dormancarolcarol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manacio
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Jul 10, 2023 -

Cavender Nissan Rockwall responded

We appreciate your review and are here to help with any of your future automotive needs! Thank you for choosing Cavender Nissan of Rockwall.

July 05, 2023

Took a running auto in to be serviced, after multiple drives back and forth, i drove my car home and the next day it was dead. So friendly when they sell the car, but not so much when you go to get it se More

by leticia.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Palmer, Debra Bolden
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Jul 11, 2023 -

Cavender Nissan Rockwall responded

Leticia, I apologize for the inconvenience you experienced with your car service. We strive to provide reliable service work at all times, and it's disappointing that we fell short in this instance. I would like to personally assist you with resolving this issue, so please contact me directly at your earliest convenience. Thank you, Steve Bentley - 972-961-9888 x4147

July 01, 2023

"Be careful. It appears Nissan Certified does not mean Nissan guarantees that keyfobs and HomeLink work. Nice people BUT I did not get my problems fixed. Bought More

by Rwpschwartz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Johnson
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Jul 12, 2023 -

Cavender Nissan Rockwall responded

I apologize for the issues you experienced with your Nissan. We strive to provide quality vehicles and ensure that all features are in working order. I would like to assist you further with these concerns and make this right. Would you please reach out to me at your earliest convenience? Steve Bentley - Service Director - 469-614-5365

June 27, 2023

i recieved a text of upsales on my car, but not what was read on engine light. never returned 3 calls, we had to drive up to dealership to find out what the problem was. plus, handling all the same dealers More

by whitepupking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Palmer
Report | Print
Jul 12, 2023 -

Cavender Nissan Rockwall responded

This does not sound like the attentive and communicative care I expect from our team, and I apologize that you did not feel like your concerns were heard. We aim to deliver quick and responsive assistance and always strive to walk our valued customers through the work that we have performed. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call at your earliest convenience. Steve Bentley - Service Manager - (214) 755-5805

June 27, 2023

The service manager, Jerald provided exceptional service. I have had 4 oil changes from the time I purchased my 2022 Nissan Murrado, Jerald has been 1 out of 4 people that bothered to confirm my service war More

by Stormy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service, Jerald
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Jun 28, 2023 -

Cavender Nissan Rockwall responded

We're glad to hear that Jerald provided exceptional service and took care of your service warranty. Your kind words are greatly appreciated. Drive safely, and we hope to see you back at Cavender Nissan of Rockwall in the future!

June 17, 2023

Great service and friendly people they always do a great job. Five stars to Ron. More

by rgmdavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Jun 19, 2023 -

Cavender Nissan Rockwall responded

Thank you so much for this kind review of Cavender Nissan of Rockwall! Ron will definitely appreciate your feedback. Take care!

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