Cavender Nissan Rockwall

A refreshing change to do business without the fun and games that 99.9% do! Aryan Patel is a true asset and is fantastic to work with. Maybe the best car buying experience I’ve ever had. Congratulations. games that 99.9% do! Aryan Patel is a true asset and is fantastic to work with. Maybe the best car buying experience I’ve ever had. Congratulations. Keep up the great work. More

Purchased a 2024 Frontier on December 26, 2024. Still waiting on my plates to come as my temporary plate expires February 24, 2025. Just found out today that a duplicate title needs to be ordered a Still waiting on my plates to come as my temporary plate expires February 24, 2025. Just found out today that a duplicate title needs to be ordered and plates won't be in for several more weeks. A new temporary plate is in the works and they offered to overnight it to me when it comes in or email it to me and I could print it out myself. First and last vehicle I will purchase from them More

Worst dealership ever sold me a car with problems that should’ve been checked before sale, unprofessional and unorganized should’ve been checked before sale, unprofessional and unorganized More

Great dealership, Aryan Patel is an amazing salesmen, he helped me and my family out so much. I appreciate all the work he and his managers put into the process of getting my new car and my mom’s car as wel helped me and my family out so much. I appreciate all the work he and his managers put into the process of getting my new car and my mom’s car as well. Very professional, educated and smart people. Keep up the great work! More

The team at Cavender Nissan was very helpful! They worked with me and got me a good deal on both my trade and new car purchase. They worked with me and got me a good deal on both my trade and new car purchase. More

Christie was fantastic and very helpful throughout the process. I recommend him. and very caring. Cavender is blessed to have him on his team. Thank you process. I recommend him. and very caring. Cavender is blessed to have him on his team. Thank you More

I've had problems with this dealership in the past on the sales side. Well, thier service/ parts aren't any better apparently. I recently went there(really because it is the closest dealership to my ho sales side. Well, thier service/ parts aren't any better apparently. I recently went there(really because it is the closest dealership to my house and wanted to give them another chance), because a trim piece had broken off of my passenger side seat. I have a 2023 Titan with the 100,000 mile warranty from Nissan. They would not cover the broken party because they said it "looked like the clip did not break, but the plastic tab broke, and that never happens unless the customer broke it, so it is not a manufacturer defect". I tried to argue the point of why I would want to break stiff off on my own vehicle and that I've owned other Titans and never had this part fail like this. So the service advisor looked up the part cost and said $224 + $100 labor to install. I was livid that first of all, they were making a big deal about a $200 part instead of just covering under warranty. Secondly , $100 in labor for a 15 min. Swap? Well, out of frustration, I ordered the party through them, they did give me a military discount which brought the cost of the party down to $210. Was told it would be here in about 2 days. While waiting for the part, I kept getting frustrated about how I was dealt with by the service dept. So I went to a different dealership. I showed them the issue and they said they would cover it under warranty, no questions asked. I didn't have to explain anything to them. The new dealership I went to even said why argue with the customer over $100 part? I said well Cavender Nissan of Rockwall was charging me $210 after a military discount. The new dealership could not believe it. He showed me thier invoice ( it was $114). Then I googled the part number and found it at multiple dealerships from $115-$140. Unless you want to just give away your hard earned money, I would stay away from Cavender Nissan of Rockwall, they will gladly rob you with a smile on thier face. More

Absolutely thrilled with my experience at Nissan of Rockwall! Jaspreet Singh (GSM) made the entire car-buying process incredibly smooth and stress-free. His knowledge, professionalism, and dedication t Rockwall! Jaspreet Singh (GSM) made the entire car-buying process incredibly smooth and stress-free. His knowledge, professionalism, and dedication to customer satisfaction truly set them apart. I couldn’t have asked for a better experience purchasing my first car. Highly recommend this dealership to anyone looking for top-notch service. Thank you, Jaspreet and team! More

Cristi was phenomenal! !! He listened to our wants and needs, he was very informative and knowledgeable, he got us a great deal, he walked us through every feature on the ca !! He listened to our wants and needs, he was very informative and knowledgeable, he got us a great deal, he walked us through every feature on the car and he was so personable and polite! We were dreading looking for a new car but, Cristi made this experience so easy and enjoyable!!! Our next vehicle will definitely be from Cavender!!! Thank you Cristi, Thomas and Alexa! More

It was a pleasure to have this deal with such kind people specially mr Cristi specially mr Cristi More