Cavender Nissan Rockwall

The team at Cavender Nissan was very helpful! They worked with me and got me a good deal on both my trade and new car purchase. They worked with me and got me a good deal on both my trade and new car purchase. More

Christie was fantastic and very helpful throughout the process. I recommend him. and very caring. Cavender is blessed to have him on his team. Thank you process. I recommend him. and very caring. Cavender is blessed to have him on his team. Thank you More

I've had problems with this dealership in the past on the sales side. Well, thier service/ parts aren't any better apparently. I recently went there(really because it is the closest dealership to my ho sales side. Well, thier service/ parts aren't any better apparently. I recently went there(really because it is the closest dealership to my house and wanted to give them another chance), because a trim piece had broken off of my passenger side seat. I have a 2023 Titan with the 100,000 mile warranty from Nissan. They would not cover the broken party because they said it "looked like the clip did not break, but the plastic tab broke, and that never happens unless the customer broke it, so it is not a manufacturer defect". I tried to argue the point of why I would want to break stiff off on my own vehicle and that I've owned other Titans and never had this part fail like this. So the service advisor looked up the part cost and said $224 + $100 labor to install. I was livid that first of all, they were making a big deal about a $200 part instead of just covering under warranty. Secondly , $100 in labor for a 15 min. Swap? Well, out of frustration, I ordered the party through them, they did give me a military discount which brought the cost of the party down to $210. Was told it would be here in about 2 days. While waiting for the part, I kept getting frustrated about how I was dealt with by the service dept. So I went to a different dealership. I showed them the issue and they said they would cover it under warranty, no questions asked. I didn't have to explain anything to them. The new dealership I went to even said why argue with the customer over $100 part? I said well Cavender Nissan of Rockwall was charging me $210 after a military discount. The new dealership could not believe it. He showed me thier invoice ( it was $114). Then I googled the part number and found it at multiple dealerships from $115-$140. Unless you want to just give away your hard earned money, I would stay away from Cavender Nissan of Rockwall, they will gladly rob you with a smile on thier face. More

Absolutely thrilled with my experience at Nissan of Rockwall! Jaspreet Singh (GSM) made the entire car-buying process incredibly smooth and stress-free. His knowledge, professionalism, and dedication t Rockwall! Jaspreet Singh (GSM) made the entire car-buying process incredibly smooth and stress-free. His knowledge, professionalism, and dedication to customer satisfaction truly set them apart. I couldn’t have asked for a better experience purchasing my first car. Highly recommend this dealership to anyone looking for top-notch service. Thank you, Jaspreet and team! More

Cristi was phenomenal! !! He listened to our wants and needs, he was very informative and knowledgeable, he got us a great deal, he walked us through every feature on the ca !! He listened to our wants and needs, he was very informative and knowledgeable, he got us a great deal, he walked us through every feature on the car and he was so personable and polite! We were dreading looking for a new car but, Cristi made this experience so easy and enjoyable!!! Our next vehicle will definitely be from Cavender!!! Thank you Cristi, Thomas and Alexa! More

It was a pleasure to have this deal with such kind people specially mr Cristi specially mr Cristi More

I had a wonderful experience at Cavender Nissan. Charlie sent me pictures of different vehicles based on my families needs. After listening to my needs, I purchased a brand new 2025 kicks , every em Charlie sent me pictures of different vehicles based on my families needs. After listening to my needs, I purchased a brand new 2025 kicks , every employee from Charlie to Nikki in finance were very helpful! More

I got a used vehicle for my son. Getting approved and sales portion was fast. They even delivered it to my work for me. Getting approved and sales portion was fast. They even delivered it to my work for me. More

Please write at least fifteen words about the dealership. Please write at least fifteen words about the dealership. Please write at least fifteen words about the dealership. More