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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
58 Reviews

58 Reviews of Cavender Grande Ford - Service Center

Sort by
March 10, 2023

Service advisor James was very friendly and helpful. Entire staff was very knowledgable. Will definitely be going back for my next service. More

by bwburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Delbosque
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Mar 10, 2023 -

Cavender Grande Ford responded

Thank you for the review! We are so glad to hear that James delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Grande Ford!

March 02, 2023

James was so helpful. Excellent customer service.He went above and beyond. Highly recommend this Ford dealer. More

by Ollie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 02, 2023 -

Cavender Grande Ford responded

James and the entire Cavender Grande Ford team are delighted to see your glowing review, Ollie! Thanks for choosing Cavender Grande Ford and please let us know if you need anything at all down the line!

March 02, 2023

The dealership was more then accommodating they sent a mobile service tech out and had my car fixed in no time. They were very professional and timely More

by tykthomas240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and the tech
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Mar 02, 2023 -

tykthomas240 responded

Thank you for the great service. You have made a new customer

Mar 03, 2023 -

Cavender Grande Ford responded

We're overjoyed our team hit the mark with thoroughly attentive service! Thank you for supporting Cavender Grande Ford with your business and your review. Safe travels from the entire team!

February 24, 2023

James was very professional and always kept me updated on the progress of my repairs More

by Tjturner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Del Bosque
Report | Print
Feb 27, 2023 -

Cavender Grande Ford responded

We are grateful for your trust in the Cavender Grande Ford team! James will appreciate the shoutout.

February 24, 2023

Took my car in for recalls, about 4, and they got it good to go in 3 days. Appreciate the speed and customer service. More

by Celyna.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 24, 2023 -

Cavender Grande Ford responded

Thanks for taking the time to give the Cavender Grande Ford team a shoutout. We're pleased to hear you can always count on us. Take care!

August 09, 2022

I brought my vehicle in for a recall service on the given appointment date. I took the day off from work. When I arrived I was told the part did not arrive. I mentioned that I had taken a day off from work a More

by Lumar885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names were given.
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July 03, 2021

Grande Ford is a great Place to do business with. I bought my 2016 Ford without hassle , pressure or BS. The service department is a small one and slow, but is good. I recommend this place to do busine More

by felipe_hernandez_tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 03, 2021 -

felipe_hernandez_tx responded

All good

July 20, 2007

Dropped off my vehicle for fuel filter change(30k mls.), left it all day then spent an hour calling at closing because they couldn't locate it. When I got home my steering wheel tilt lever was laying on the More

by KONAGSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service pods
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