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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
61 Reviews

61 Reviews of Cavender Grande Ford - Service Center

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November 21, 2023

Very professional they keep you informed on repairs and cost of repairs. Good service. That’s why I keep coming back. More

by kenny.doege
Recommend Dealer
Yes
Employees Worked With
James Del Bosque
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Nov 22, 2023 -

Cavender Grande Ford responded

Kenny, we appreciate your loyalty to Cavender Grande Ford and are glad our team has consistently provided you with professional service. Thanks for the positive feedback! We look forward to helping you during your next visit!

Nov 23, 2023 -

kenny.doege responded

Thank you

November 19, 2023

The greatest customer service, will definitely recommend to my friends. Thank you Maria for contacting me regarding the recall. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Nov 20, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with our customer service at Cavender Grande Ford. Your recommendation means the world to us! We'll pass your thanks on to Maria for her diligent recall notification work.

November 01, 2023

Amanda was especial nice, helpful, and polite. She addressed my needs and service and was able to return my vehicle to me when finished. I especially appreciated that she could work around my sche More

by Sandra Mannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda at Cavender Grande Ford
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Nov 01, 2023 -

Cavender Grande Ford responded

Sandra, we're so glad to know that Amanda was able to accommodate your schedule and provide excellent service at Cavender Grande Ford! We appreciate the recommendation. Drive safe and take care!

October 19, 2023

They did a thorough job on researching the issue I was having and worked with me on drop off and pickup. More

by rkgear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda McNutt
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Oct 20, 2023 -

Cavender Grande Ford responded

We're glad to know that our team at Cavender Grande Ford was able to assist you effectively with your vehicle issue. We always aim for flexibility and thoroughness in our service, so it's great to see we hit the mark! Thanks for sharing this positive review.

October 18, 2023

Dealership looked very clean and professional, Amanda was very professional and explained all that went into repairing my vehicle the correct way. I would definitely take all my ford vehicles to Cavender Gra More

by danc2135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 18, 2023 -

Cavender Grande Ford responded

We're glad to know you had a positive experience with Amanda and appreciated our clean, professional dealership. We look forward to taking care of your Ford vehicles in the future at Cavender Grande Ford!

October 11, 2023

He was so good and helpful to us. Made the truck better than it was done. Again Francisco did so much for us ! ! ! ! More

by bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
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Oct 12, 2023 -

Cavender Grande Ford responded

We're delighted to know that Francisco was able to assist you in such a positive way at Cavender Grande Ford! Thanks for sharing your experience. Safe travels in your truck!

October 05, 2023

Fast efficient and friendly service knowledgeable staff comfortable accomodations in waiting room. Will continue to use this dealership. Thanks More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 06, 2023 -

Cavender Grande Ford responded

James, we're delighted to know you've found our service at Cavender Grande Ford to be so efficient and friendly. We look forward to continuing servicing your vehicle in the future!

September 20, 2023

Excellent overall experience with our repair. Service Manager Francisco was professional, courteous and kept us updated throughout the process. More

by Jim D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Sep 21, 2023 -

Cavender Grande Ford responded

Jim, we're glad to know Francisco and our team at Cavender Grande Ford provided you with excellent service during your repair. We appreciate the positive feedback!

September 20, 2023

Service was prompt and professional. Francisco was knowledgeable and responsive. I would recommend them anytime! More

by LWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Sep 21, 2023 -

Cavender Grande Ford responded

We're glad to know you had a prompt and professional service experience with Francisco here at Cavender Grande Ford! Your recommendation means the world to us. Until next time!

September 15, 2023

Team Member: Francisco was amazing and very helpful while I was getting my car check up. More

by Pia T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Sep 15, 2023 -

Cavender Grande Ford responded

We love to hear you were in great hands with Francisco, Pia. Thanks for trusting Cavender Grande Ford with your service needs, we look forward to assisting you in the future!

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