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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
61 Reviews

61 Reviews of Cavender Grande Ford - Service Center

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January 15, 2024

Got me in broken down in a rv on my way key west able to bring car back Monday out Monday evening 5 star More

by mnwdds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Caballero, Aaron Thomas, Lance Martin, William Kirk, Travis Jones, Guillermo "William" Fernandez Jr., Roger Ramos, Lupe Escarcega
Jan 16, 2024 -

Cavender Grande Ford responded

We're glad we could assist you in your time of need at Cavender Grande Ford! It's great to know that our team was able to get you back on the road quickly. Safe travels to Key West!

January 11, 2024

Great service great parts department will be bringing my vehicle back in for service again More

by Njs01313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
Jan 12, 2024 -

Cavender Grande Ford responded

We look forward to serving you again at Cavender Grande Ford! Thanks for this positive feedback, we appreciate it!

December 26, 2023

Francisco and the Grande Ford Service team accomplished my recall service in a few short hours. Every other dealer I called estimated between three days and 10 days to do the same job. Being a one man com More

by Chuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2023 -

Cavender Grande Ford responded

Chuck, it's fantastic to know that Francisco and our team at Cavender Grande Ford were able to get your recall service done quickly. We understand how important your van is for you, and we're here to keep things running smoothly!

December 18, 2023

Amanda was an amazing advisor. She is attentive and extremely knowledgeable on the needed repairs for my vehicle. I look forward to working with her in the future. More

by russellashley236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 18, 2023 -

Cavender Grande Ford responded

Russell, we're delighted to know that Amanda provided you with such great service at Cavender Grande Ford. We look forward to assisting you again in the future!

December 18, 2023

I had an excellent experience coming here for my trucks oil change and tire rotation. Luckily, Daniel was able to price match another Ford dealership on my prices and they’re military friendly too. There w More

by Tedmac89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

Cavender Grande Ford responded

Ted, we're delighted to know you had an excellent experience with Daniel and our team at Cavender Grande Ford. We strive for great customer service and a comfortable environment for all our guests. Thanks so much for your recommendation!

December 14, 2023

I brought my vehicle in to have an accessory installed and to address a few recalls. I purchased my vehicle from a different Ford dealership, but the communication there was poor, and they were always boo More

by tputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 15, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with Francisco and our team at Cavender Grande Ford. We appreciate your trust in us for servicing your vehicle and look forward to assisting you again!

December 09, 2023

Extremely professional and courteous. Arrived on time did the job and departed. James was outstanding and asked if there was anything else needed. Will definitely use them again. More

by gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 11, 2023 -

Cavender Grande Ford responded

Gary, it's great to know that James and our team at Cavender Grande Ford were able to provide you with such a positive service experience! We look forward to serving you again in the future.

December 06, 2023

Maria was very helpful in ensuring the recall on my Bronco was completed in my convenience. More

by JPLogan.923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Martin
Dec 07, 2023 -

Cavender Grande Ford responded

We are thrilled that you had such a positive experience with Maria and the team! Thank you for choosing Cavender Grande Ford and for sharing your support. Have a wonderful day!

November 24, 2023

Cavender Grande dealer was the most reliable and available. Other dealers were booked 2 to 3 months out.. I impressed with Cavender Grande and staff! . My truck was ready in 2 weeks! And drives gr More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 27, 2023 -

Cavender Grande Ford responded

Alice, we're delighted to know that you had a great experience with us at Cavender Grande Ford! We always aim for efficiency and reliability. We look forward to helping you again with any of your future needs!

November 21, 2023

Amanda was wonderful and took exceptional care of my truck, and kept me informed each step of the process More

by Trevor.royal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 21, 2023 -

Cavender Grande Ford responded

Trevor, we're delighted to know that Amanda provided exceptional care for your truck at Cavender Grande Ford. Thanks for sharing your experience with us!

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