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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
58 Reviews

58 Reviews of Cavender Grande Ford - Service Center

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March 06, 2024

The service at Cavender Grande Ford is excellent! They got my vehicle in and out fast! Thanks Amanda! More

by dtex3272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda McNutt
Mar 06, 2024 -

Cavender Grande Ford responded

We're glad to know you had an excellent service experience at Cavender Grande Ford! Thanks for recognizing Amanda's efforts. We appreciate your feedback and look forward to serving you again in the future!

February 25, 2024

I had to take my company vehicle, a 2023 Ford Maverick, in for recall service and was immediately helped by Mr. James Del Bosque - he was very professional and cordial. Kudos to Mr. Del Bosque and Grande F More

by dcampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Del Bosque
Feb 26, 2024 -

Cavender Grande Ford responded

We're glad to know that James and our team at Cavender Grande Ford were able to assist you promptly with your recall service. Your kudos are much appreciated! Safe travels in your 2023 Ford Maverick!

February 16, 2024

It was very easy to schedule an appointment online. A date and time was available when I wanted. Francisco was my service manager. He was very helpful. He explained the services required at my mileage More

by johnrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Feb 16, 2024 -

Cavender Grande Ford responded

John, we're glad to know that Francisco and the team at Cavender Grande Ford were able to provide you with a smooth service experience. Thanks for recommending us!

February 15, 2024

I went in to get my vehicle checked, and James helped me out. I believe James to be the best advisor I’ve ever worked with when it comes to my vehicles and I would recommend him to anybody. Thank you so muc More

by SgtGonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelBosque , Aaron Thomas
Feb 15, 2024 -

Cavender Grande Ford responded

We're delighted to know that James provided you with such excellent service at Cavender Grande Ford. We'll pass along your kind words and recommendation!

Feb 15, 2024 -

SgtGonzales responded

Thank you! Again, James was fantastic and any praise he can receive from Cavender for his outstanding performance would be greatly appreciated!

January 31, 2024

The staff was very curious and helpful and helpful f I have anymore problems I will surely return More

by nora.hernandez8926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Jan 31, 2024 -

Cavender Grande Ford responded

Nora, it means so much to us to see your review! Thanks from the team at Cavender Grande Ford.

January 26, 2024

Took my vehicle in for service. Work was done fast including recalls needed. Francisco was very polite and kept me informed of my vehicles progress. My Ford runs great. Thank you! More

by LoveMyMaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco - Service
Jan 26, 2024 -

Cavender Grande Ford responded

We're glad to know your Ford is running great after our service! Francisco and the team at Cavender Grande Ford always strive for efficient, quality work. Thanks for trusting us with your vehicle's needs!

January 15, 2024

Francisco gave me great customer sevice and very courteous. Their team makes you felt very welcoming when you walk through their door. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
Jan 15, 2024 -

Cavender Grande Ford responded

Rosemary, we're delighted to know that Francisco and our team at Cavender Grande Ford made you feel welcome. Thanks for sharing your experience!

January 15, 2024

Got me in broken down in a rv on my way key west able to bring car back Monday out Monday evening 5 star More

by mnwdds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Thomas, Lance Martin, William Kirk, Guillermo "William" Fernandez Jr., Roger Ramos, Lupe Escarcega
Jan 16, 2024 -

Cavender Grande Ford responded

We're glad we could assist you in your time of need at Cavender Grande Ford! It's great to know that our team was able to get you back on the road quickly. Safe travels to Key West!

January 11, 2024

Great service great parts department will be bringing my vehicle back in for service again More

by Njs01313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
Jan 12, 2024 -

Cavender Grande Ford responded

We look forward to serving you again at Cavender Grande Ford! Thanks for this positive feedback, we appreciate it!

December 26, 2023

Francisco and the Grande Ford Service team accomplished my recall service in a few short hours. Every other dealer I called estimated between three days and 10 days to do the same job. Being a one man com More

by Chuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2023 -

Cavender Grande Ford responded

Chuck, it's fantastic to know that Francisco and our team at Cavender Grande Ford were able to get your recall service done quickly. We understand how important your van is for you, and we're here to keep things running smoothly!

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