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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
61 Reviews

61 Reviews of Cavender Grande Ford - Service Center

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May 03, 2024

Outstanding service provided by Francisco in the service department. Cavender Grande Ford provides excellent individualized support and service in all aspects of their dealership! More

by Ttjcck4642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 06, 2024 -

Cavender Grande Ford responded

We're so glad to know that Francisco and our team at Cavender Grande Ford provided you with outstanding service! We appreciate your kind words about the individualized support we strive for. Thanks for sharing this positive review!

May 03, 2024

Great customer service. Technicians are very knologable and tgey know their job. I would definetly recommend thus place to family and friends. More

by manny05666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francjsco Valdez and Manuel.Ortiz
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May 06, 2024 -

Cavender Grande Ford responded

Manny, we're delighted to know you had a great experience with our technicians at Cavender Grande Ford. Thanks for recommending us to your family and friends!

May 03, 2024

Went for oil change. Overall had a great experience. Denise was very friendly and approachable with my concerns. I look forward to my next visit More

by timjg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass
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May 06, 2024 -

Cavender Grande Ford responded

We're glad to know you had a great experience during your oil change visit at Cavender Grande Ford. Denise and our team are always here to assist with any concerns! Looking forward to seeing you next time.

April 06, 2024

I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call More

by eldrige69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda, Mike, Jorge
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April 06, 2024

They took care of my car and I didn’t have to wait long by the time they finished. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo "William" Fernandez Jr.
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Apr 08, 2024 -

Cavender Grande Ford responded

Patrick, we're thrilled our team could offer attentive and timely service! Thank you for choosing Cavender Grande Ford. Safe travels!

April 05, 2024

The dealership I purchased my LIGHTNING from couldn't do a recall repair for 5 weeks. Amanda scheduled me the next business day. Well done. More

by f16viper69
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 08, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you promptly with your recall repair at Cavender Grande Ford. Thanks for sharing this positive feedback!

March 29, 2024

Staff was friendly and took great care of me. Cant wait to see the new facilities More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Caballero, Aaron Thomas, Travis Jones, Guillermo "William" Fernandez Jr.
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Mar 29, 2024 -

Cavender Grande Ford responded

We appreciate your business and your review! Thanks from the Cavender Grande Ford Team!

March 23, 2024

Amanda was simply awesome and caught a major safety issue. Will definitely use cavender grande again in the future More

by Texanric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
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Mar 24, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you effectively, especially with a major concern like yours. We are here for anything else you may need at Cavender Grande Ford!

March 22, 2024

Great service and Amanda McNutt the service advisor was AWESOME. Super Fast and friendly service More

by Swalker1978.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda McNutt
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Mar 22, 2024 -

Cavender Grande Ford responded

We're thrilled Amanda delivered prompt and welcoming service! Safe travels from all of us at Cavender Grande Ford!

March 22, 2024

All work was completed and done to my satisfaction. Francisco was very courteous and understanding. More

by maryveronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Mar 25, 2024 -

Cavender Grande Ford responded

Mary, we are glad to hear that Francisco provided excellent service. Thanks for choosing Cavender Grande Ford.

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